Five Common Online Banking Mistakes

7-14 OnlineMany will argue that banking online has been the best invention since sliced bread. And there’s no doubt about that: no more statements and papers — everything is on your computer or mobile device, right at your fingertips.

But while banking online is certainly a feat that will make your life easier, there are some things that people do without even realizing it can be hazardous to your account safety. For your own security and protection, avoid these top online banking mistakes:

1. Don’t use an easy-to-guess password – You may be surprised at how many people don’t use original passwords, and how dangerous it can be. In an analysis of 32 million passwords done by Imperva, an Internet and data security company, found the top 10 passwords are: 123456, 12345, 123456789, Password, iloveyou, princess, rockyou, 1234567, 12345678 and abc123. These give hackers an easy in to your account. If you’re using one of these or something similar, consider changing it. Note that the best passwords are ones that use both letters and numerals and involve both lowercase and uppercase characters. Also, avoid using the same password for multiple accounts.

2. Don’t use public Wi-Fi – When it comes to online banking, accessing community Wi-Fi is a no-no. Why?

“People generally don’t bother to check out the security characteristics of public networks before logging on, plus wireless transmissions can be intercepted by nearby Bluetooth-type devices,” says Richard Barrington, a spokesman for MoneyRates.com. That includes public libraries, too.

“The PCs [at libraries] are subject to viruses and spyware that you have no control over,” explains Robert Sicillano, a consultant for McAfee, an expert on identity theft.

3. Don’t dismiss anti-virus protection - This kind of software helps detect and protect you from malicious software (malware) and computer viruses. That’s important because “[Common viruses like] trojans and worms can infect your computer and use keystrokes and other tactics to get your bank credentials,” warns Sol Nasisi, chief economist at BestCashCow.com. It’s best if you set up your protection software to automatically update daily. Also, sometimes your financial institution may provide free software, so be sure to ask about it if you’re unsure.

4. Don’t ignore your account - Check your account regularly. That will help ensure nothing suspicious is going on in your checking and savings accounts. Try checking it once a day or week, but at minimum, you should be looking at it once a month. If you see any suspicious activity, report it to your bank immediately.

5. Don’t post password hints on social media – It sounds obvious, but don’t share any super personal information on any of your social media accounts, including Facebook, Twitter, LinkedIn, etc. Doing so makes it easy for criminals to use this information and possibly open up an account in your name, or even use it to guess what your password is.

“It’s important to be careful sharing your pet’s name, your children’s names, or the name of the high school you attended, especially if you use this information as account passwords or answers to security questions,” says Lisa Robinson, a senior vice president at Wells Fargo Internet Services Group. “Never share your mother’s maiden name, your Social Security number, your bank account numbers, or your user names or passwords for any account.”

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Mobile Banking is Easy: Here’s how to start

person on smartphoneWhat do you need to do to access Merchants Bank’s Mobile Banking? Simply, you need to make sure you are enrolled in Merchants Bank’s Online Banking and then log into your account.

If you are a first-time user, simply go to the Merchants Bank home page and click on “Enroll” in the upper left hand corner. You can also find an informative “Demo” there.

Once you’ve enrolled, go to “Other Services” and click “Mobile Banking” to complete the enrollment process. You can download the free app you need for your Android or Apple phone or tablet device at our website. You can also download Merchants Bank’s free mobile app through your mobile phone or tablet device. The free Android app is available at the Google Play store and the free iPhone or iPad app is available at the Apple App Store or on iTunes.

Once your app is in place, you will be able to enjoy these Mobile Banking benefits:

  • Check account balances.
  • View recent transactions.
  • Transfer funds.
  • Find Merchants Bank branch and ATM locations.
  • Contact Merchants Bank Electronic Banking customer support.

If you’d prefer to utilize text banking, you can do so without downloading an app. Our Electronic Banking Department will be able to help you.

If you have any questions, please give our Electronic Banking Department a call at 866-496-0522.

 

Password Security Tip

While your children’s names, pet’s name, address, phone number, favorite sports team, favorite actor or actress, vacation spot, etc., are very memorable, there’s one thing they are not: good passwords. Most criminals can figure them out without much difficulty, and those criminals can also find those passwords when written down. So, what do you think is a secure password? A mixture of upper and lower case letters, numbers and symbols. A good tip is including at least three special characters before, after or within a password. For additional security tips, visit our website.