Merchants Bank Business Bankers Complete Training that Promotes Greater Flexibility in Making Loan Decisions

HarrisonCindyWINONA, Minn. – Business bankers throughout the entire Merchants Bank organization completed online training and an intensive three-day workshop designed as a comprehensive analysis process on extending credit to small business borrowers.

“Omega training allows our bankers to better understand the credit needs of small business borrowers and better serve them,” said Senior Vice President and Credit Administration Manager Cindy Harrison.

The Omega Training program teaches bankers to better consider the business and related personal factors that impact creditworthiness and the ability to repay.

“Specifically as it relates to small business, the training helps us to consider other factors than just the balance sheet when it comes to making a loan,” Harrison said. “This makes the loan experience more personal for the customer and the banker, and that’s what community banking is all about.”

Merchants stock is closely held, but is available to the public when shares become available. There are approximately 400 shareholders, mostly individuals and families from southeastern Minnesota and west-central Wisconsin. Merchants also has an Employee Stock Ownership Program (ESOP).

Read about this and other news at Merchants by visiting our website.