Meet Lucas Stangl, Lead Electronic Banking Specialist at Merchants Bank

Lucas Stangl, Lead Electronic Banking Specialist

When did you start your banking career?

Lucas: I started at Wells Fargo in 2011 as a Teller and then became a Teller Manager. When I came to Merchants, I knew I wanted to work for a bank I believed in and one that is there for the community. Electronic Banking is a great fit for me because I like helping our customers solve problems. Plus, there’s a lot of variety with my job, which I really enjoy.

What is your top electronic banking tip?

Lucas: There are a couple of things that can make using Online Banking easier for our customers.

First, when you’re reviewing your accounts online, make sure check the available balance and not the current balance. The available balance is what you actually have available to spend. Sometimes the difference can be confusing, so make sure you’re looking at the right balance before you make a purchase.

When completing online transfers, review the details of the transfer and click the confirm button. If you don’t click confirm, the transfer won’t go through.

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

Lucas Stangl, Lead Electronic Banking Representative at Merchants, with his two children in Disneyland.

What’s one thing your mom or dad taught you about money?

Lucas: Don’t impulse buy. Wait a few days and if you still want that particular item, then go buy it.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Lucas: My kids. Hazen is twelve and Ada is ten. My wife and I try to teach the importance of experiences and I think that would be a very memorable experience for them.

Besides money, what’s your favorite green thing?

Lucas: Any golf course. I started golfing when I was five years old and actually worked at a golf course in Pennsylvania for ten years – it was really fun.

You can visit our website for more information about our personal and business online banking.

 

The 3 Online Banking Alerts You Should Have Set Up

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Security Awareness Week: June 5-9, 2017

If you’re not using the FREE alerts feature of Merchants Bank Online Banking, you’re missing out on tools that could protect you from identity theft and fraud.

To set up automatic alerts, sign in to your Online Banking account and click the Other Services tab. From here, select the type of alert you’d like to enable and follow the steps to configure. Alerts can be sent to an email address, via text message or both…it’s up to you!

Here’s the list of the top three alerts our Electronic Banking Specialists recommend all customers put in place.

My Profile Changed – Get an alert if there are any changes to your Merchants Bank Online Banking profile. For example, a change to the email address associated with your account. This alert may help you detect if someone else has accessed your account and is trying to make changes to your profile.

Internet Banking Login Error – Get an alert if your password is entered incorrectly when attempting to log in to Online Banking. This alert may help you detect if someone else is trying to access your Online Banking account.

Balance Alerts – Get an alert based on balances above or below a certain dollar amount. Simply select the account you’d like an alert for, then choose an option from the drop down and type in an amount. This alert may help you detect large withdrawals or purchases you did not initiate.

To learn more about all of our Merchants Bank Online Banking alert options, watch this video featuring Lucas Stangl, Electronic Banking Specialist.

To get started with alerts, sign in to your Online Banking account now.

Change to Online Banking Login Screen on Merchants Bank Website

Click here to login to your Merchants Bank Online Banking Account.

Previous Login Box (Before 1/12/2016)

Online Banking Login Box Before 1/12/2016

New Login Box (After 1/12/2016)

Login Box AFTER 1/12/2016

What’s changing? After clicking on the Online Banking Login button featured on the home page of our website, you will be redirected to a Secure Online Banking login screen where you will enter both your Login ID and Password on the same screen, rather than having to enter them on separate screens. For your protection, if we do not recognize your Login ID, Password, or the device you are logging in from, you will continue to be presented with your personal challenge questions to verify your identity, just as you always have been. Your security is always our top priority.

This is a temporary change. We are in the process of redesigning our website and will be launching our new website in the first quarter of 2016. For your convenience, as part of our new site design you will be able to enter your Login ID and Password directly from the home page of our new website.

If you use Internet Explorer and the login box appears to be cut off, you can solve the problem by clearing your cache. Follow these instructions how to clear your cache in Internet Explorer.

We thank you for your patience as we make this temporary, but necessary change. Your information security is always our top priority. If you have any questions, please contact Merchants Bank Electronic Banking Customer Support at 866-496-0522.

Business Online Banking Tutorial

Merchants Bank Business Online Banking

Merchants Online Business Banking allows you free and easy access to your business’s bank account information and cash management tools 24/7. Use Business Online Banking to manage your corporate cash and make it work harder for you. What can you do in Business Online Banking and how does it work? Here’s an overview:

Users – You control who in your company has access to your online accounts. Changes to secondary user access (including adding or removing users) can be any time you desire under the Administration area of the Business Applications section. In addition, you can define account access and transaction limits per user.

Accounts – See an overview of your account balances immediately upon logging in. In addition, in the Accounts section of Online Banking you can:

  • View account history
  • View and/or print check images
  • Export transaction history
  • Search for specific transactions

Business Applications – Provides access to the following Cash Management and Administration functions:

  • Online bill pay
  • ACH payments and receipts*
  • Wire transfers*
  • Collect funds*
  • Authorize transactions
  • Payroll*
  • Funds transfers

Other Services – Provides access to additional services, giving you the ability to:

  • Change your business address.
  • Print a direct deposit enrollment form.
  • Submit a stop payment.*
  • Create an alert to notify the administrator for the company’s Online Banking account for number situations. Example include, when:
    • A business user’s passwords or profiles are updated
    • An account goes above or below a certain balance
    • A transaction over a certain amount goes through an account

Preferences – Make changes to your password, account nicknames, order of accounts and more.

Interested in learning more? Try our demo for Merchants Bank Business Online Banking. To enroll in Business Online Banking, visit our website or call our Electronic Banking department at (866) 496-0522.

*Fees may apply.

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Pay Your Bills Online and Enter for a Chance to Win $1,000

Pay your bills online for a chance to win $1,000

During July, make an online bill payment and be entered to win $1,000. To get started, sign up or login to your Online Banking account to pay your bills today. Through Merchants Online Banking Bill Pay you can:

  • Set up individual and business payees easily and quickly.
  • Simply and securely track and manage your finances all in one place through your Online Banking account.
  • View and schedule your online bill payments in advance or on a recurring schedule for added convenience.
  • Set up payment reminders to help keep track of when your payments are due.

Make an online bill payment to enter to win. Every bill payment qualifies as an entry to win. The more bills you pay online, the more chances you have to win.

Get started:

No purchase necessary. Void where prohibited. For complete rules and additional important information visit http://touchpoint-marketing.net/2015-sweeps-terms-and-conditions/.

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Pay Your Bills Online and Enter for a Chance to Win $1,000

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During February and March, make three online bill payments and be entered to win $1,000. To get started, sign up or login to your Online Banking account to pay your bills today. Through Merchants Online Banking Bill Pay you can:

  • Set up individual and business payees easily and quickly.
  • Simply and securely track and manage your finances all in one place through your Online Banking account.
  • View and schedule your online bill payments in advance or on a recurring schedule for added convenience.
  • Set up payment reminders to help keep track of when your payments are due.

Make three bill payments to enter to win. Then, every bill payment after three qualifies as an entry to win. The more bills you pay online, the more chances you have to win.

Get started:

No purchase necessary. Void where prohibited. Click here for complete rules and additional important information.