Ben Franko Joins Merchants Bank in Eau Claire as a Mortgage Lender

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Ben Franko, Mortgage Lender

Ben Franko has joined Merchants Bank in Eau Claire as a Mortgage Lender and Assistant Vice President, according to Larry Accola, President for Merchants Bank in Eau Claire.

“We’re excited to add Ben to our team. His knowledge and passion for our community, the Chippewa Valley and mortgage lending will make the experience easy for customers as he guides them through the mortgage loan process from start to finish and helps get them into the right home,” Accola said.

Franko has been serving customers throughout the area in a number of roles over the past 13 years, including more than nine years in mortgage lending, most recently with Wells Fargo.

“I believe the most important part of banking is the relationship between a banker and customer,” Franko said. “And the best place for a customer to develop that sort of relationship is in a true community bank like Merchants, where it’s clear the Bank puts its customers’ best interests at the forefront of what it does each and every day.”

One of Merchants Bank’s strengths is that it services its loans, which means that questions are answered by a Merchants Bank employee who lives in the area. Currently, Merchants Bank services more than $2.5 billion in mortgage loans.

A graduate of the University of Wisconsin-Eau Claire, Franko has been involved in the community and currently serves as President for the Community Table Board of Directors. Franko and his wife, Sonja, have a son, George, and a daughter, Madeline.

Merchants Bank has 21 locations, including its location in Eau Claire and another Wisconsin location in Onalaska. Minnesota locations include Winona, St. Charles, Caledonia, Spring Grove, Rochester, Rushford, Lanesboro, La Crescent, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. All banks are FDIC members and equal housing lenders. Loans are subject to approval. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.

Chris Thrune Joins Merchants Bank in Cottage Grove as a Mortgage Lender

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Chris Thrune has joined Merchants Bank in Cottage Grove as a Mortgage Lender and Customer Service Representative, according to Randy Bachman, Branch Manager and Personal Banking Officer for Merchants Bank in Cottage Grove.

“We’re excited to have Chris with us in Cottage Grove. He has a great deal of experience with the Merchants Bank organization,” Bachman said. “He loves working with customers, and it shows in everything he does.”

Before joining the team in Cottage Grove, Thrune spent three years working for Merchants as a Teller and another year as an Electronic Banking Specialist, helping customers with a variety of needs, including Online and Mobile Banking questions. He said he’s looking forward to working with customers in his new roles, especially as a mortgage lender.

“Buying a new home is exciting, and every customer has different needs,” Thrune said. “What I enjoy most about mortgage lending is using my knowledge to satisfy those needs and help make the loan process easy for my customers from start to finish.”

Thrune, who has a Finance degree from Winona State University, encourages mortgage customers to get a head start on others looking for homes in this competitive housing market.

“My top advice for home buyers is to get pre-approved before starting home shopping,” Thrune said. “This will give you a good sense of your budget and put you in a strong position when it’s time to make an offer.”

Merchants Bank has 21 locations, including its location in Cottage Grove and other southern Twin Cities metropolitan suburbs of Apple Valley, Hastings, Lakeville and Rosemount.  Other Minnesota locations include Winona, St. Charles, Caledonia, Spring Grove, Rochester, Rushford, Lanesboro, La Crescent, Cannon Falls, Red Wing and Hampton. Wisconsin locations are in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders. Loans are subject to approval. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.

Jenna Bauer is now a Mortgage Lender at Merchants Bank in Hastings

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Jenna Bauer, Mortgage Lender

Already a familiar face to the customers at Merchants Bank in Hastings, Jenna Bauer has accepted a new role as a Mortgage Lender at Merchants, according to Merchants Bank in Hastings President Bruce Goblirsch.

Bauer has been with Merchants for six years, working with customers as both a Customer Service Representative and a Lead Teller.

“Jenna understands and is committed to our customers,” Goblirsch said. “They already know how good she is at helping them get what is best for their banking needs. Her new mortgage customers will find that out as well.”

Bauer said knowing the Hastings customers and the Hastings market is a bonus to her as she starts as a Mortgage Lender.

“I’m looking forward to helping my current and my new customers in a different way, working with them to get into the home they want and fitting them with the best mortgage to meet their needs,” Bauer said. “I want them to know that I’ll be there for them from start to finish.”

Long-time Hastings Mortgage Lender John Aarness is retiring at the end of June.

Merchants Bank Twin Cities locations include Hastings, Apple Valley, Cottage Grove, Lakeville and Rosemount. Merchants Bank has 21 locations in southeastern Minnesota and west-central Wisconsin, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing and Hampton.  Merchants has Wisconsin locations in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders. Subject to approval. Twin Cities-based Merchants Bank Equipment Finance is a division of Merchants Bank, N.A.

Ashley Seaver Joins the Team at Merchants Bank in Lakeville as a Mortgage Lender

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Ashley Seaver has been promoted and joined the team at Merchants Bank in Lakeville as a Mortgage Lender, according to Dan Vlasak, President of Merchants Bank in Lakeville.

Seaver had been a mortgage loan coordinator for Merchants Bank prior to her promotion. She spent two-and-half years coordinating loans in the Lakeville office, primarily processing construction loans. Her experience also includes work coordinating loans for Merchants’extensive network of correspondent mortgage banking customers. Merchants Bank’s $2.4 billion correspondent network has correspondent relationships with 71 charters and 159 locations in North Dakota, South Dakota, Iowa, Minnesota and Wisconsin.

“Ashley’s experience with our system, work with a variety of different customers, her attention to detail and true passion for helping customers will make her an exceptional mortgage lender,” Vlasak said.

Seaver said she is looking forward to working with individuals and families and helping them secure the homes of their dreams, or help them start the process of building a home.

“Home buying or building can be stressful, but it doesn’t have to be,” Seaver said. “If people are looking for a professional to help them with the process from start to finish, they should contact me.”

Merchants Bank has 21 locations, including Lakeville, Hastings, Apple Valley, Cottage Grove, Rosemount, Cannon Falls, Red Wing, and Hampton and other Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent and Spring Grove. Merchants has Wisconsin locations in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders. Subject to credit approval. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.

Katie Lund Joins Merchants Bank in Rochester as a Mortgage Lender

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Katie Lund, Mortgage Lender

Katie Lund has joined Merchants Bank in Rochester as a Mortgage Lender, according to John Doyle, President of Merchants Bank in Rochester.

Lund has been part of the Merchants Bank team since 2008, when she joined Merchants Bank Equipment Finance (then known as Merchants Capital Resources). Since 2013, she has worked at Merchants Bank in Rosemount as a Mortgage Loan Coordinator.

“Katie brings a great deal of knowledge and experience with the mortgage origination process, which will be an immediate benefit to our customers,”Doyle said. “She puts the needs of our customers first, and she is dedicated to making sure those needs are met. I know people will enjoy working with her.”

Lund’s office will be at Merchants Bank’s Northwest Plaza location. She is a native of St. Charles, MN, and has recently moved to Rochester with her family.

“I’m familiar with the needs of the individuals and families who are part of the Rochester market,”Lund said. “I’m excited to help people realize their dreams of home ownership with the programs and support we can offer at Merchants. Given the very active Rochester housing market, I’m especially looking forward to helping people get pre-qualified for their loans, so they can be first in line when they make an offer on their next home.”

Meet Dawn Garms, Mortgage Lender at Merchants

Garms,DawnWhen did you start your banking career?

Dawn: I started as a mortgage Lender with Altra in 2001. I was there for twelve years and then came to Merchants in 2013.

What is your top tip for a first time home-buyer?

Dawn: Get pre-approved first. Pre-approval helps you determine the maximum amount you can spend to purchase a home. You can also go over what to expect for monthly payments, down payments and other mortgage options with a lender at that time. It really gives you a clear picture of what you can afford and how that fits into what you’re comfortable with for your personal monthly budget.

What’s one thing your mom or dad taught you about money?

Dawn: The best thing they taught me is the importance of knowing your finances. Know what you can handle so that you are comfortable in your monthly budget.

If you won the Powerball, what’s the first thing you would do?

Dawn: I would travel all over Europe for an extended period of time, and explore all of the different countries.

Besides money, what’s your favorite green thing?

Dawn: The green of fresh trees on a mountain hike.

What’s one lesson you learned when buying your own home?

Dawn: Use a lender that is knowledge so they can guide you through the process. Buying a home should not cause a headache…it should be a smooth, pain-free process.

Subject to credit approval. Contact Dawn today to get start the application process for mortgage pre-approval. To find current mortgage rates and apply online, visit our website.