Prevent Fraud on Your Debit Card with Just a Tap

mymobilemoney

Controlling and monitoring your personal or business debit card usage anywhere, anytime has never been easier with My Mobile Money Access, available now for all Merchants Bank customers. With My Mobile Money Access you can protect yourself or your business from fraud by setting custom alerts and controls per debit card to determine how your card can be used. Plus, you’ll have the ability to turn your card off when you’re not using it, and turn it on only when you are.

Our Top Features
Over the past two months, Merchants Bank staff has successfully tested the different alerts and features of My Mobile Money Access. Here are four key areas you can use to ensure you’re getting the most out of My Mobile Money Access.

Manage Your Spending
With customizable controls, alerts for spending limits, and easy-to-find account balances, you can make sure you’re always on track with your budget.

Keep an Eye on Your Card with Transaction Alerts
A wide range of alert options make My Mobile Money an app that meets the specific needs of your business. Choose to set alerts for:

  • All card activity
  • Spending limits
  • Transactions where your card is not present
  • International transactions
  • Specific Merchant category purchases, such as gas stations, online purchases, etc

Card Controls Help Protect Your Account from Fraud
You can even set the app to deny a transaction before it takes place, based on criteria you set. Turning your card on and off will deny a fraudulent transaction before it takes place and, along with other card controls, will not interrupt recurring bill payments like rent or monthly subscriptions.

Account Management Keeps You in Control
My Mobile Money Access also has these account management features:

  • MoneyPass® ATM locator
  • Balance inquiries
  • Transaction history
  • Low balance alerts

You can download My Mobile Money Access for your personal or business debit card now. If you are a business with multiple employees who have individual debit cards, each employee can download the application on their own phone and set up an account while the business owner can add, view and control multiple cards for the entire business.

To learn more about My Mobile Money Access, visit our website. If you have questions about downloading the app or would like additional recommendations on it’s use for you or your business, contact your local Merchants Bank and ask to speak to a Customer Service Representative.

Meet Lucas Stangl, Electronic Banking Representative at Merchants Bank

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

When did you start your banking career?

Lucas: I started at Wells Fargo in 2011 as a Teller and then became a Teller Manager. When I came to Merchants, I knew I wanted to work for a bank I believed in and one that is there for the community. Electronic Banking is a great fit for me because I like helping our customers solve problems. Plus, there’s a lot of variety with my job, which I really enjoy.

What is your top electronic banking tip?

Lucas: There are a couple of things that can make using Online Banking easier for our customers.

First, when you’re reviewing your accounts online, make sure check the available balance and not the current balance. The available balance is what you actually have available to spend. Sometimes the difference can be confusing, so make sure you’re looking at the right balance before you make a purchase.

When completing online transfers, review the details of the transfer and click the confirm button. If you don’t click confirm, the transfer won’t go through.

What’s one thing your mom or dad taught you about money?

Lucas: Don’t impulse buy. Wait a few days and if you still want that particular item, then go buy it.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Lucas: My kids. Hazen is nine and Ada is six. My wife and I try to teach the importance of experiences and I think that would be a very memorable experience for them.

Besides money, what’s your favorite green thing?

Lucas: Any golf course. I started golfing when I was five years old and actually worked at a golf course in Pennsylvania for ten years – it was really fun.

For more information on our electronic banking options, visit our website.

Mobile Deposit and Bill Pay Now Available

Consumer deposit, mobile bill payYou’ve been asking for it and now it’s here! Mobile deposit and bill pay for consumer customers is now available through the Merchants Bank Mobile App. What do you need to get started?

  1. Enroll in Mobile Banking through your Online Banking account. (Don’t have an Online Banking account? Sign up now.)
  2. Download the Merchants Bank Mobile Banking app on your phone.
  3. Sign in the Mobile Banking.
  4. Following the instructions below for Consumer Mobile Deposit and Bill Pay.

Consumer Mobile Deposits

Have a check you’d like to deposit? It’s easy!

  1. Select the Account.
  2. Choose an account from the Deposit To menu.
  3. Enter the Amount.
  4. Snap a Picture/Endorse Your Check
    Take a clear picture of the check front and then flip it over. Endorse the check “For Deposit Only to Merchants Bank” and then take a picture of the back of the check.
  1. Choose Make Deposit.
  2. Confirmation
    After you give your deposit one final look and deposit your check, we’ll provide you with confirmation of your deposit.

Mobile Deposit Transaction Guidelines

  • $1,000 limit per check.
  • Daily limits: $2,500 mobile deposit limit per day and/or up to 10 checks.
  • Monthly limits: $5,000 mobile deposit limit per month and/or 20 checks.
  • Limits are not independent of each other. For example, if you deposit 10 checks for $100 each in one day, you have reached your per day limit of 10 checks even though you have not reached your total daily mobile deposit limit of $2,500.

Mobile Bill Pay

Pay bills with the tap of a finger. It’s really that easy once your payees are set up in your Merchants Online Banking.

  1. Select Payee.
  2. Select who you want to pay. To set up a Payee, simply login to your Merchants Online Banking.
  3. Select the Account you want the payment to come from.
  4. Enter the payment Amount.
  5. Select the Date you want the payment sent.
  6. Click Schedule Payment.

Have questions about our Mobile Banking app or the Mobile Deposit and Bill Pay features? Contact our Electronic Banking Department at 1-866-496-0522.
ContactUsButton