Meet Ashley Wagner, Electronic Banking Specialist at Merchants

How long have you been with Merchants?


Ashley and her daughter, Everly

Ashley: I’ve been with Merchants Bank for 2 years.  Prior to working at Merchants, I didn’t have any banking experience. Over the past two years, I have really grown into my Electronic Banking position and enjoy what I do.  Technology is always changing and with that, my job is always changing as well.

What is your top electronic banking tip?

Ashley: Let us know when you’ll be traveling, especially if you’re traveling outside the country. That way we can document your trip and offer you advice on your debit card usage while traveling.

What’s one thing your mom or dad taught you about money?

Ashley: Try to save when you can, but also have a little fun with your money.

If you won the Powerball (currently estimated at $700 million) what’s the first thing you would buy?

Ashley: I would pay off my student loans, buy a new house and take a trip to Bora Bora.

Besides money, what’s your favorite green thing?

Ashley: Green Haribo gummy bears.

To meet our entire Electronic Banking team, visit our website.

Meet Lucas Stangl, Electronic Banking Representative at Merchants Bank

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

When did you start your banking career?

Lucas: I started at Wells Fargo in 2011 as a Teller and then became a Teller Manager. When I came to Merchants, I knew I wanted to work for a bank I believed in and one that is there for the community. Electronic Banking is a great fit for me because I like helping our customers solve problems. Plus, there’s a lot of variety with my job, which I really enjoy.

What is your top electronic banking tip?

Lucas: There are a couple of things that can make using Online Banking easier for our customers.

First, when you’re reviewing your accounts online, make sure check the available balance and not the current balance. The available balance is what you actually have available to spend. Sometimes the difference can be confusing, so make sure you’re looking at the right balance before you make a purchase.

When completing online transfers, review the details of the transfer and click the confirm button. If you don’t click confirm, the transfer won’t go through.

What’s one thing your mom or dad taught you about money?

Lucas: Don’t impulse buy. Wait a few days and if you still want that particular item, then go buy it.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Lucas: My kids. Hazen is nine and Ada is six. My wife and I try to teach the importance of experiences and I think that would be a very memorable experience for them.

Besides money, what’s your favorite green thing?

Lucas: Any golf course. I started golfing when I was five years old and actually worked at a golf course in Pennsylvania for ten years – it was really fun.

For more information on our electronic banking options, visit our website.

What You Need to Know: Same Day ACH


A new ruling by the association that governs electronic payments (NACHA) will require all financial institutions to accept and process certain transactions, called ACH (Automated Clearing House) payments, from businesses same-day. This service is also referred to as Same Day ACH.

While there are many components to Same Day ACH, let’s start with the basics.

What is Same Day ACH?
Same Day ACH is an optional payment method for businesses where payments sent “today” may be received and credited “today.” These payments:

  • Can be sent to any bank account in the United States, including personal accounts.
  • Cannot equal more than $25,000 per transaction.
  • Only include credits.

The Same Day ACH ruling was effective September 23, 2016.

How does Same Day ACH affect my business?
You may also notice Same Day ACH payments may be credited to your accounts more quickly, increasing your funds availability and cash flow opportunities. Plus, payments and payment-related information may flow more rapidly from bank to bank.

In addition to these benefits, Same Day ACH could also impact:

  • Your accounting system
  • Intra-day settlement
  • Trading partner agreements

It’s important to review and prepare these areas of your business for the upcoming Same Day ACH changes.

If your business would like more information on Same Day ACH, contact one of our Cash Management Specialists.

Enter Our Halloween Coloring Contest


It’s easy to enter!

  1. Color your coloring sheet.
    0-5 years coloring sheet
    6-9 years coloring sheet
    10+ years coloring sheet
  2. Complete the Registration Information at the bottom of this page.
  3. Drop off or mail your completed coloring sheet to your nearest participating Merchants Bank location by October 28 to be entered in our contest. You could win a prize!*

Merchants Bank locations participating in this year’s Halloween Coloring Contest include: Cannon Falls, Cottage Grove, Rosemount, Winona-Downtown, Winona-Goodview, Winona-Lakeside.

And, because you and all of our young savers are important to us, we’ll have a special Halloween treat waiting for you for returning your entry. We look forward to seeing you and don’t forget to tell a friend about our Halloween coloring contest!

*Please submit entries by October 28, 2016. Judging will take place on October 31, 2016 at 4:00 p.m. Three age groups: 0-5 years, 6-9 years, and 10 years and older. A prize will be awarded to each age group. No purchase or customer relationship necessary to enter or win. One entry per person. Winner will be notified by telephone. Children of Merchants employees are not eligible to win.

Congratulate New and Promoted Staff for September 2016

New Staff

gelharaustinAustin Gelhar, Teller, Apple Valley
Austin has rejoined the Teller team. He previously worked at Merchants Bank for over two years and left late last year to go on a mission trip in Egypt.




hasscarlaCarla Hass, Lending Assistant, Eau Claire
Carla previously worked at Royal Credit Union as a Business Loan Representative and Home Loan Processor. Carla and her husband have five daughters, eight granddaughters and one grandson. Her hobbies include camping, scrapbooking, and sewing.



kenemorecassieCassie Kenmore, Teller/Back-Up Customer Service Representative at Winona-Lakeside
Cassie previously worked at Ground Round as a Bartender/Waitress. She is originally from Moose Lake, MN and moved to Winona to attend Winona State. Cassie loves fall, dogs, and crafty Pinterest projects. In her spare time she takes care of her 4-month-old lab mix puppy.


kindrickcarolCarol Kindrick, Teller, Eau Claire
Carol recently moved to the Eau Claire area. She previously worked at Standard Bank and Trust in Orland Park, IL as a Universal Banker.




kronerkallyKally Kroener, Teller in La Crescent
Kally previously worked at Hiawatha Golf Course as a Server and at Sue Kolve’s Salon as a Receptionist. She enjoys playing volleyball, watching football and traveling.




LovewellMonikaMonika Lovewell, Trust Department Manager in Winona
Monika has considerable experience in the trust field, including nearly 20 years in her own trust and estate planning law firm in Green Bay and northern Wisconsin. She was also a Vice President and Senior Trust Officer for Wells Fargo in California and taught legal studies and estate planning courses for colleges in Wisconsin and New York. Monika earned her law degree from George Washington University in Washington, D.C., and has an undergraduate degree from the University of California, Berkeley. She is also a Certified Trust and Financial Advisor.


olsonluanneLuAnne Olson, Personal Banker in Lakeville
LuAnne previously worked at Wells Fargo in Colorado as a Bank Manager and Wells Fargo in Minneapolis as a Branch Manager.




PedersonNickNick Pederson, Commercial Banker, Rochester-Northwest
Nick previously worked at US Bank as a Business Relationship Manager and at Think Bank as a Business Advisor. He is excited to join Merchants Bank because it’s a true community bank with a strong focus on commercial banking.



rolfesmollyMolly Rolfes, Teller in Cannon Falls.
Molly is a junior in high school and has three older brothers. During her free time, she enjoys going to her family’s cabin, reading, and listening to music.




thornmanjenelleJenelle Thorman, Peak Time Teller in Winona
Jenelle currently is an owner of Breezy Point Farm in Winona. She previously worked at Winona Area Public Schools as a substitute teacher and at Fillmore Central High School as an Agriculture Instructor & FFA Advisor.



wegmanrachelRachel Wegman, Teller at our Rochester-Northwest Location
Rachel previously worked at First Day Photo as a Photographer and at Gertens as a Lawn & Garden Associate. She plans to attend RCTC this fall and study for her vet tech degree. She has two kitties, Roxy and Annabelle and enjoys running and training for 5k’s.


Promotions and Transfers

engravamyAmy Engrav, Lead Teller, Winona-Downtown
Amy has been with Merchants Bank since 2014. She started as Float Teller in Winona and was most recently a Teller/Back-Up Customer Service Representative at Winona-Lakeside.




fritznicoleNicole Fritz, CSR and Cash Management Specialist, Rochester-Green Meadows
Nicole has been with Merchants Bank since 2014. She was a Teller at Rochester-Green Meadows.




schatzkristineKristine Schatz, Mortgage/Commercial Lending Assistant, Rochester-Northwest
Kristine has been with Merchants Bank since 2005. She started as a Teller and was most recently a Customer Service Representative.




mortgage loansArlene Schwerzler, Mortgage Lender, Rochester-Northwest
Arlene has been with Merchants Bank since 1998 as a Mortgage Lender in Winona. She has recently relocated to Rochester and is looking forward to guiding customers in the area through the mortgage loan process.




StenbergDawnDawn Stenberg, Mortgage Lender, Winona
Dawn has been with Merchants Bank since 2012. She was a Mortgage Loan Coordinator and most recently an Underwriter. She also previously worked as a Mortgage Lender for Wells Fargo in Winona and John O Melby Bank in Whitehall, WI.



andersoncarleyCarly Anderson, Customer Service Representative/Back-Up Teller, Rosemount.
Carly has been with Merchants Bank since 2015. She was a Part Time Teller in Apple Valley.




SwansonMikeMike Swanson, Commercial Banker and Cash Management Specialist, Hastings
Mike has been with Merchants Bank since 2012. He was a Personal Banking Officer in Apple Valley and most recently a Consumer Banker/Branch Manager in Lakeville.



weisejessicaJessica Wiese, Lead Teller, Caledonia
Jessica has been with Merchants Bank since 2013. She was a Teller in La Crescent.




September Events



9/15: La Crescent Applefest Open House
During regular business hours
At Merchants Bank in La Crescent

Merchants Bank staff will be serving locally-grown apples, apple cookies and coffee in the bank lobby.

9/16: Spring Grove Windshield Washing Fundraiser
2:00-6:00 p.m.

At Merchants Bank in Spring Grove

Join Merchants Bank for a Window Washing Fundraiser to support the Spring Grove Ambulance! Merchants will donate $5 for every car windshield washed from 2-5 p.m. Visit the Merchants drive-thru in Spring Grove for your FREE window washing and help support a great cause!

9/16: Cannon Falls Customer Picnic
11:00 a.m. – 2:00 p.m.
At Merchants Bank in Cannon Falls

Our staff will be grilling hot dogs and serving refreshments in the Bank parking lot.

9/16: Apple Valley Customer Appreciation & One Year Anniversary
9:00 a.m. – 2:00 p.m.
At Merchants Bank in Apple Valley

Celebrate the One Year Anniversary of our move to Glazier Avenue. In our lobby, staff will be serving breakfast from 9:00-11:30 a.m. and lunch from 11:30 a.m. – 2:00 p.m.

9/18: Applefest Parade
1:00 p.m.
At Elm & Main Streets in La Crescent, MN

Merchant Bank staff will be collecting food and cash donations during the parade. Please consider supporting the La Crescent Food Share Program with a donation.

9/21: Winona Economic Summit
7:30 a.m. – 12:00 p.m.
Tau Center – Winona State University West Campus

Join several speakers, including Phil Gwoke from BridgeWorks and Doug Loon from the Minnesota Chamber, for a morning focusing on the theme of Future Growth Demands Response to Workforce.

9/23: Bomber Spirit Night
5:00-6:30 p.m.
At John Burch Park in Cannon Falls

The Cannon Falls Education Foundation invites you to Bomber Spirit Night. Enjoy a spirit night event prior to the football game vs. the La Crescent Lancers. Food, games, and more!

9/30: Battle for the Apple Football Game
7:00 p.m.
At Eastview High School

Join our staff for the city’s high school rivalry football game.

9/30: Lakeville North vs. South Football Game
7:00 p.m.
At Lakeville South High School

Join our staff for the city’s high school rivalry football game. Stop by our tailgate party where we’ll be serving food with all the proceeds going to local high

EMV Chip Debit Cards Coming Soon


All current Merchants Bank MasterCard Debit Cards will be replaced with an EMV Chip MasterCard Debit Card with an anticipated rollout of November. With this change, you’ll be able to take advantage of the security features of EMV chip technology, which can help prevent fraudulent transactions.

What is an EMV chip card?
The term “EMV” stands for Europay, MasterCard and Visa – the original developers of chip cards. These cards increase the security of in-person transactions by generating a one-time use code that can only be read by a register enabled to read chip cards. The code is created from the small chip on the front of your card and is hard to counterfeit, which prevents fraud.

Is paying with a chip card different from paying with my other cards?
Yes, making a payment with a chip card is slightly different than the card transactions you are used to. Instead of swiping your card at the register, you’ll simply follow these instructions:

Step 1: Insert the chip end of your card into the terminal with the chip facing up.


Step 2: Keep the card in the terminal during the transaction and follow the prompts on the screen.


Step 3: Take your card when prompted. It’s that easy!


Do all stores accept EMV chip cards?
Not yet, but the trend is growing. You can still make a purchase at a store that does not yet accept chip cards by simply swiping to pay.

What happens if I swipe my EMV chip card instead of inserting it into the register?
The terminal will display a message asking you to insert your card instead.

If I don’t have a Merchants Bank Debit Card, how can I request a debit card with chip technology?
Just send us an email to let us know you’re interested. If you’d like to learn more about EMV chip technology, contact the Customer Service Representative at your local Merchants Bank.

If you are a business and would like to accept EMV cards, contact our Credit Card department.