Congratulate New and Promoted Staff

NewPromotedStaff-Blog

New Staff

BleningerAnnette Annette Bleninger, Cash Management Officer, CTP, Rosemount

Annette has more than 15 years of banking experience in sales, customer service and operations in Cash Management. She has worked with customers of varying sizes to help them determine the products and services that will help them most effectively manage their short term funds. She is looking forward to working with customers and bankers across Merchants Bank’s Twin Cities locations.

BorgenAmanda Amanda Borgen, Teller, Rushford

Amanda previously worked as a Sales Associate/Assistant Manager at Cut Above Home in Rochester. Having grown up on a farm, she and her husband are happy to have recently moved back to the country on their own farm. They have a new puppy named Bear, who can be quite a handful, but a great dog. Amanda loves doing anything creative, from sewing to drawing to DIY’s

KeimMeghan Meghan Keim, Customer Service Representative & Teller, Winona-Lakeside

Meghan previously worked at David’s Bridal and KDLT-TV. She has a communications background and graduated from Minnesota State University Moorehead. Meghan is a bubbly person who loves sports (Minnesota ones!), holidays, chocolate, movies, baking, reading, and talking with people.

KnottKayla Kayla Knott, Teller, Winona-Lakeside

Kayla is from a small town in Minnesota and has four siblings, one of which is her identical twin!  Kayla is a sophomore at Winona State University majoring in Business.  She previously worked at Fergusons Apple Orchard, Schweich’s Hotel Bar & Restaurant, and Hy-Vee.

ThaiAmyNgoc Amy Thai, Teller, Cottage Grove

Amy also currently works at DSW as a part-time Sales Associate and previously worked at Quali-Mac as an Assistant. She is happy to join the Merchants team and looks forward to getting to know our Cottage Grove customers.

Promotions and Transfers

ManorMeghan Meghan Manor, Personal Banker, Winona-Downtown

Megan has been with Merchants since 2016. She was previously a Customer Service Representative in Winona.

Toni Nisbit, Vice President of Mortgage Operations, Winona-Downtown

Toni has been with Merchants Bank since 2001. She was previously the Underwriting Manager/Assistant Mortgage Operations Manager.

Attend our Holiday Open Houses

Please join us for these Holiday Open Houses

Join our staff at these great events throughout December. Be sure to follow us on our Facebook page for information on these events or pictures from other events you may have missed.

11/27 Free Town Hall Forum with Neel Kashkari, President of the Minneapolis Federal Reserve Bank
5:00 – 6:30 p.m.
East Hall in Student Union/Kryzsko Commons, W. 9th St, Winona, Minn.
At the free Town Hall Forum, President Kashkari will give brief opening remarks, followed by an open-mic Q&A with the audience, moderated by Scott Olson, President of Winona State University.

To register for this FREE event, go to: FRBMinneapolis.cvent.com/Winona

External link disclaimer: By clicking the above link, you will be linking to another website not owned or operated by Merchants Bank, NA. Merchants Bank, NA is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. We encourage you to review their privacy and security policies which may differ from Merchants Bank, NA.
12/1-12/10 “10 Days of Giving” Food Drive

See how you can support local food shelves through the “10 Days of Giving” at participating Merchants Bank locations.

12/1 Caledonia Holiday Open House
10:00 a.m. – 2:00 p.m.
At Merchants Bank in Caledonia

Please join us for cookies and refreshments in our bank lobby.
12/1 Caledonia Winter Wonderland Parade
7:00 p.m.
Please join us on Main Street in Downtown Caledonia.
12/1, 12/8, 12/15, 12/22, 12/29 Cottage Grove Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Cottage Grove

Please join us for cookies and refreshments in our bank lobby.
12/2 Goodview Holiday Lighted Parade
5:30 p.m.
6th Street in Goodview
12/4-12/8 Lanesboro Holiday Open House
Monday-Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 6:00 p.m.
At Merchants Bank in Lanesboro
Please join us for cookies and refreshments in our bank lobby.
12/4-12/8 Rushford Holiday Open House
Monday-Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 5:00 p.m.
At Merchants Bank in Rushford

Please join us for cookies and refreshments in our bank lobby.
12/8 Hastings Holiday Open House
11:00 a.m. – 2:00 p.m.
At Merchants Bank in Hastings
Please join us for a light lunch and refreshments in our bank lobby. You may also bring food or monetary donations for the “10 Days of Giving” Food Drive.
12/8 Spring Grove Holiday Open House
12:00 – 4:00 p.m.
At Merchants Bank in Spring Grove

Please join us for cookies and refreshments in our bank lobby. Santa will be available for pictures from 2:00 – 4:00 p.m.
12/8 St. Charles Holiday Open House
10:00 a.m. – 2:30 p.m.
At Merchants Bank in St. Charles

Please join us for refreshments in our bank lobby. You may also bring food or monetary donations for the “10 Days of Giving” Food Drive.
12/9 Rushford Holiday Parade of Lights
7:00 p.m.
Join us for the Parade of Lights in Downtown Rushford.
12/11-12/15 Rosemount Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Rosemount

Please join us for cookies and refreshments in our bank lobby.
12/14 Cannon Falls Holiday Open House
9:00 a.m. – 4:00 p.m.
At Merchants Bank in Cannon Falls
Please join us for cookies and refreshments in our bank lobby. Live music will be performed throughout the day by area schools.
9:00 a.m. – Cannon Falls High School Concert Choir
10:00 a.m. – Cannon Falls High School Flute Choir
11:00 p.m. – Randolph Junior High School Choir
12:00 p.m.  – Holiday music featuring Jane Peterson on piano
1:00 p.m. – St. Paul’s Lutheran School Choir
12/14-12/15 La Crescent Holiday Open House
8:30 a.m. – 4:00 p.m.
At Merchants Bank in La Crescent

Please join us for cookies, coffee and holiday spirit in our bank lobby.
12/18 Eau Claire Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Eau Claire
Please join us for cookies and refreshments in our bank lobby.  
12/18-12/22 Winona Holiday Open House
9:00 a.m. – 4:00 p.m.
At Merchants Bank in Winona-Downtown
Please join us for cookies and refreshments in our bank lobby. Live music will be performed throughout the week by area schools.
12/18-12/22 Onalaska Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Onalaska
Please join us for cookies and refreshments in our bank lobby. 
12/18-12/22 Rochester-Green Meadows Holiday Open House
8:30 a.m. – 5:00 p.m.
At Merchants Bank in Rochester – Green Meadows office
Please join us for cookies and refreshments in our bank lobby.
12/18-12/22 Rochester-Northwest Plaza Holiday Open House
8:30 a.m. – 5:00 p.m.
At Merchants Bank in Rochester – Northwest Plaza office
Please join us for cookies and refreshments in our bank lobby. 
12/18-12/22 Red Wing Holiday Open House
8:30 a.m. – 5:00 p.m.
At Merchants Bank in Red Wing
Please join us for cookies and refreshments in our bank lobby. Please bring a donation of hats and mittens to support our friends and neighbors in the Red Wing area.

Congratulate New and Promoted Staff

New Staff

Kayla Beckjorden, Part Time Teller, Rochester – Green Meadows
Kayla previously worked at Kohl’s as a Sales Associate. During the summer she enjoys attending as many car shows as she can and she is also a huge animal lover.

 

 

Claudia Bergaus, Electronic Banking Specialist, Winona – Downtown
Claudia previously worked at HyVee as an Assistant Manager and at Midtown Foods in Customer Service and as a Cashier. 

 

 

 

Sam Bowen, Part Time Teller, Lakeville
Sam attends Lakeville North High School and previously worked at Chart House Restaurant. Sam is extremely excited to be here working at Merchants.

 

 

Jackson Dorma, Part Time Teller, Cottage Grove
Jackson was previously at District 833 Service Center at a Tech Intern and is very excited to join Merchants.

 

 

 

April Duncan, Teller & Vault Attendant, Winona – Lakeside
April previously worked as a Teller at Wells Fargo in La Crosse and as a Customer Service Representative at Directtv/Att in Huntville, AL.

 

 

 

EricsonTaylorTaylor Ericson, Teller, Lakeville
Taylor previously worked at River Valley Church as a Connections Coordinator. Taylor and her husband, Paul have been happily married for almost 4 years. Taylor is a photographer and enjoys being creative in her free time. She loves meeting new people and is excited to join the Merchants team.

 

 

FrankoBenBen Franko, Mortgage Lender, Eau Claire
Ben previously worked at Wells Fargo at a Mortgage Banker. He is actively involved in the community and serves on the Community Table Board of Directors as the Co-President. Ben and his wife have two children. He enjoys the outdoors, fishing and hunting. 

 

 

GernesCalebCaleb Gernes, Trust Assistant, Winona-Downtown
Caleb previously worked at Winona National Bank as a Teller and at Mugby Junction as a Barista. Caleb is currently attending Winona State University majoring in Marketing. He is a ballroom dancer, speaks French and has a pet bearded dragon.

 

 

GuzzoAndrewAndrew Guzzo, Regional President, Winona-Downtown
Andrew has spent the past 11 years in the banking industry, working for American Bank & Trust in the Quad Cities (Iowa/Illinois) area, and most recently leading NXT Bank in Cedar Rapids, Iowa. Prior to that, he had more than 15 years of sales and sales management experience for US Foods. Andrew and his wife, Dawn, have four children, two boys and two girls. Learn more about Andrew here.

 

Alyssa Melbostad, Teller, Caledonia
Alyssa previously worked at Winneshiek Medical Center as a Rehabilitation Technician. Alyssa and her husband reside in Spring Grove with their son. She enjoys spending time with her family and getting outside as much as possible.

 

 

Melisa Miklya, Teller, Cottage Grove
Melisa previously worked at Microtel Inn & Suites. She is a single mother of a kind heart, spunky seven-year-old. In her free time, Melisa enjoys spending time with family, playing the piano for her grandma, crocheting and enjoying the fresh air.

 

 

Eryn Orth, Teller & Customer Service Representative, Winona – Goodview
Eryn previously worked at White Rose Bridal as a Bridal Consultant. She grew up on a dairy farm near Lewiston and recently graduated from UW-River Falls with her BS Degree in Agriculture Business. She is excited to be getting married in September.

 

 

MillerGina

Gina Miller, Commercial Banker, Onalaska
Gina previously worked at Wells Fargo Bank as a Business Relationship Manager for 17 years. She was raised in La Crosse, has been married for four years and has a daughter. She is active in the community as a member of the Coulee Region Young Professionals, a member of the Women’s Alliance of La Crosse, and a participant in the Chamber of Commerce’s La Crosse Area Community Leadership Program. In her free time, Gina likes to downhill ski, hike and spend summer days on the river. She also enjoys spending time with her family and friends.

 

ReardonRoseRose Reardon, Teller, Cannon Falls
Rose also currently works at Spartan Nash as a Guest Associate. 

 

 

 

 

Matthew Rodenburg, Teller, Winona – Downtown
Matthew previously worked at Destiny Life Church as an Associate/Youth Pastor and at Tri-County Record as a Journalist/Staff Writer. Matt is a father of four and is originally from Omaha, NE. He loves movies, the 80’s, and the Chicago Bears (which means he is especially fond of 1985).

 

 

ScalzoTonyTony Scalzo, Mortgage Lender, Eau Claire
Tony owns Scalzo Properties, LLC and previously worked at US Bank as a Mortgage Loan Originator and at Johnson Bank as a Mortgage Loan Officer.

 

 

Tammy Strand, Part Time Teller, St. Charles
Tammy previously worked at Mike’s Food Center as a Cashier. She also previously owned her own business, Abby’s Locker Room, which was located in St Charles. Tammy is married and has four children and two cats. Her hobbies include reading, crafting, working in the yard & garden and home renovations.

 

 

Larissa Verbeke, Customer Service Representative & Back Up Teller, Rosemount
Larissa previously worked at Merchants as a Teller. She graduated in May from Winona State University majoring in Finance and Human Resources with a minor in Management and after graduation relocated to Hastings. In her free time she likes to play volleyball, run, hike and be with her family and friends.

 

 

Molli Vodak, Electronic Banking Specialist
Molli previously worked at Benton State Bank as a Consumer Loan Officer and Customer Service Representative. She and her husband recently moved to Winona, so her husband could help his parents with their family business. They are looking forward to their new adventure and they are excited to see what their future holds.

 

 

Rachel Wyttenbach, Administrative Assistant & Customer Service Representative, Onalaska
Rachel previously worked at Citizens State Bank as a Customer Service Representative. She is recently engaged and is planning a June 2018 wedding. Rachel has two fur babies, Leo and Aspen.

 

 

Nou Xiong, Lending Assistant & Customer Service Representative, Apple Valley
Nou previously worked at Wells Fargo as a Loan Processor for 15 years. She is married and has three daughters and one son. As a family, they love to take small walks and she enjoys watching her son fish.

 

Promotions and Transfers

BauerJennaJenna Bauer, Mortgage Lender, Hastings
Jenna has been with Merchants since 2011. She was previously a Customer Service Representative in Hastings.

 

 

 

Alyssa Connolly, Lead Teller, Cottage Grove
Alyssa has been with Merchants since 2015. She was previously a Teller in Cottage Grove. 

 

 

 

Corey Decker, Electronic Banking Specialist, Winona – Downtown
Corey has been with Merchants since 2017. He is also currently the Director of Customer Assistance in Winona. 

 

 

 

Amy Gutierrez, Trust Administrative Specialist, Winona – Downtown
Amy has been with Merchants since 2014. She was previously a Credit Operations Representative and also has a law degree from Northern Illinois University in DeKalb, IL.

 

 

HarrisonAshley copyAshley Harrison, Mortgage Lender, La Crescent
Ashley has been with Merchants Bank since 2011. She was previously a Teller, Marketing Coordinator, Mortgage Purchasing Specialist, Underwriter and most recently a Mortgage Underwriting Specialist.

 

 

WagnerAshleyAshley Wagner, Retail Lending Assistant, Winona – Downtown
Ashley has been with Merchants since 2014. She was previously an Electronic Banking Representative in Winona.

 

 

 

Kally Whalen, Customer Service Representative, St. Charles
Kally has been with Merchants since 2016. She was previously an Electronic Banking Representative in Winona.

 

From the President’s Desk: Fall 2017

Greg Evans, Merchants Bank President & CEO

By Greg Evans, President & CEO

A few weeks ago, Merchants Bank was featured prominently in a Sunday news feature in the Business section of the Star Tribune newspaper. I sincerely appreciate the response I have personally received from so many friends and Bank customers about the exposure for the Merchants organization.

It’s gratifying to be associated with a company that is recognized throughout the state of Minnesota as a leader in our industry. The extraordinary business growth that Merchants has enjoyed over a period of many years was one of the reasons the Star Tribune reached out to us for purpose of doing the story.

The story focused on two primary things:

  • What has been the formula for our sustained track record of success
  • What perspective does our organization have in regards to the regulatory environment we operate in and what, if any, reform is appropriate for the banking industry

Addressing the first topic of the interview was the easy part. As I’ve already shared with you in previous submissions to our E-newsletter, our success is driven 100% by our people. At Merchants, we have made talent acquisition, retention and development a critical strategic priority. Nobody on our Merchants team is perfect, but we are purposeful in filling our team with difference-makers, people capable of providing great customer service and demonstrating community leadership.

Everybody on our team understands the importance of living up to our brand promise of being the Bank that Service Built. When we fall short of meeting our customers’ expectations, as we at times do, our goal is to learn from our mistakes and take the opportunity to get better.

Something that does create conflict at times with our intense desire to be customer-centric in all that we do is regulatory requirements. As I shared in the Star Tribune article, I do believe strongly that the banking industry – particularly the community banking sector – is over-regulated.

There is no question that there was a need for reform coming out of the Great Recession, and that increased regulation was enacted with the hope of protecting consumers. Unfortunately, corrective action resulted in unintended consequences associated with intense regulatory burden. As you may have experienced yourself, getting loans is more cumbersome, more costly and more onerous in terms of documentation today than prior to these regulations.

I believe strongly there needs to be some regulatory burden normalization. The reality is that for Merchants Bank we are fortunate to be of adequate size to absorb the additional burden and stay the course in being a major contributor to the economic vitality of our communities and this region. We have been able to put processes and best practices in place to help our customers work through documentation requirements. We rely on our team members to understand the impact of regulations and guide customers step-by-step through borrowing transactions.

In the community bank space, I believe we are driven to be as customer-centric as we can be in light of regulatory requirements. Banks like Merchants… with significant presence in outstate markets… are tremendous drivers of the economic vitality of the communities we serve. Playing that important role is one of the most rewarding things about this profession. The work we get to do each day allows us to have a powerful impact in changing people’s lives in positive ways.

Attend our September and October Events

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Join our staff at these great events. Be sure to follow us on our Facebook page for information on these events or pictures from other events you may have missed. 

9/7 Southern Minnesota Economic Summit
8:00 a.m. -12:00 p.m.
Rochester International Event Center, 7333 Airport View Dr. SW, Rochester, MN

Economic experts and industry executives will share their economic expectations, specifically regarding the manufacturing industry, for 2018.

9/10 Hesper-Mabel Steam Engine Days Parade
12:00 p.m.
Main Street in Mabel, MN 
9/12 Finding the Balance Retirement Planning Event
5:00 -7:30 p.m
Merchants Bank in Winona-DowntownFeatured sessions with expert speakers:

  • The basics of social security
  • Estate planning
  • Income for life

Plus, 10-15 minute ongoing round table discussions:

  • Benefits of Having a Will
  • Financial and Medical Power of Attorney
  • Health Savings accounts
  • Individual Retirement Accounts (IRAs)
  • Banking on your gadgets
  • Bridging the Healthcare Gap
  • Long-Term Care
9/14-9/15 Applefest Open House
During Regular Business Hours
Merchants Bank in La CrescentMerchants Bank staff will be serving locally-grown apples, apple cookies and coffee in the bank lobby.
9/15 Cannon Falls Customer Appreciation
Merchants Bank in Cannon FallsPlease join us for grilled hot dogs, served with all the fixings, and refreshments in our parking lot.
9/17 Applefest Parade & Food Explosion
1:00 p.m.
Elm & Main Streets in La Crescent, MNMerchant Bank staff will be collecting food and cash donations during the parade. Please consider supporting the La Crescent Food Share Program with a donation.
9/21 Hampton Community Appreciation
4:30 – 6:30 p.m.
Hampton City Hall Community Room
5265 238th Street East, Hampton, MNPlease join us for dinner – featuring a pull pork sandwich, potato salad and refreshments.
9/26 Winona Economic Summit – “Building a Better Business Climate”
8:00 -12:00 p.m.
Tau Center in WinonaSeveral speakers, including Senator Jeremy Miller, and panel of experts will discuss new solutions for workforce issues in our area, the Minnesota economy, local housing issues and more.

Admission is $40 for Winona Area Chamber of Commerce members and $60 for non-members.

 

Andrew Guzzo Joins Merchants Bank as Regional President

Andrew Guzzo, Merchants Bank Regional President

Andrew Guzzo has joined Merchants Bank as Regional President, according to Merchants Financial Group, Inc. (MFGI) President & CEO Greg Evans.

Evans said Guzzo’s primary responsibility will be to provide leadership for Merchants Bank’s Winona locations, along with meaningful community engagement for the Winona area. Additionally, Guzzo will have supervisory responsibility for the strong team of Market Presidents in Onalaska and Eau Claire, WI, and Minnesota locations in La Crescent, Caledonia, Spring Grove, St. Charles, Rushford and Lanesboro. He will have a presence in all of the markets for the southern tier of Merchants’ service footprint.

“We are excited to have Andrew leading our team in the region,”Evans said.  “Andrew brings an intense passion for customer service and community leadership. He also has had significant sales and management experience, both outside and inside the banking industry. We believe his skill set is the right mix to help facilitate our continued growth for our community banking organization.”

Guzzo has spent the past 11 years in the banking industry, working for American Bank & Trust in the Quad Cities (Iowa/Illinois) area, and most recently leading NXT Bank in Cedar Rapids, Iowa. Prior to that, he had more than 15 years of sales and sales management experience for US Foods.

“I look forward to helping to establish, build and grow long-term customer relationships around our region,” Guzzo said. “By every measure, Merchants Bank’s enviable culture and customer-centric commitment to the communities it serves continues to raise the bar among community banks across the region. I am humbled by the responsibility to customers and shareholders and excited at the possibilities that come from working with this team.”

Guzzo and his wife, Dawn, have four children, two boys and two girls.

The Merchants organization has reached record earnings each of the past two years and is tracking for another significant year in 2017.

Since the retirement of former MFGI President & CEO Rod Nelson in January, Evans has been serving as the Winona Bank President, as well as overseeing the banking operations for all of Merchants Bank’s 21 locations, in addition to his role as MFGI President and CEO.

With the addition of Guzzo, Merchants will have three regional presidents reporting to Evans – Guzzo for the Winona and Southern region, Dan Massett for the Central Region and Lawrence Stovern for the Twin Cities Region. Evans points out that all are supported by local presidents who have decision making responsibilities in their markets.

“Real local decision making is one way we stand apart from others in our industry. It allows our local leaders to positively influence the people and the communities they serve,” Evans said. “We recognize it is a unique model, but it best serves our customers.”

Leading Merchants’ locations in the region are: Steve Christiansen in Onalaska and La Crescent, Matt Schuldt in Caledonia and Spring Grove, Larry Accola in Eau Claire, Ken Graner in Lanesboro and Rushford, and Jim Allen in St. Charles.

MFGI owns Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Additionally, MFGI also owns Twin Cities-based Merchants Bank Equipment Finance, a division of Merchants Bank, N.A.

Merchants Financial Group, Inc. Posts Earnings of Nearly $6 million Through the Second Quarter of 2017

GregEvansPresidentCEOMerchants Financial Group, Inc. (MFGI) announced net income of $5,970,031 through the second quarter of 2017, according to MFGI President & CEO Gregory M. Evans.

“Our core business is performing extremely well,” Evans said. “Our year has been one of significant strategic progress, and our earnings have been solid.”

Evans noted that there has been year-over-year growth in both deposits and loans. He said mortgage volume continues to be strong and well ahead of MFGI’s plan through the first six months of 2017.

Net income is slightly behind MFGI’s plan for two quarters and is behind 2016’s pace, when MFGI celebrated record earnings. Earnings were impacted by $900,000 set aside as addition to loan loss reserves in the second quarter. Merchants made a similar adjustment at the end of the first quarter. The money is a cushion against possible future loan stress. Evans said putting the money aside is consistent with MFGI’s conservative principles, and that actual loan charge-off activity is well below industry averages.

“We believe we are well-positioned for continued strong earnings during the second half of the year,”Evans said. “I am optimistic about the remainder of the year and beyond.”

MFGI owns 21 Merchants Bank locations, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders. Additionally, MFGI also owns Twin Cities-based Merchants Bank Equipment Finance, a division of Merchants Bank, N.A.

The ownership of Merchants Financial Group is made up of its 440 employees and its shareholders, mostly individuals and families from southeastern Minnesota and west-central Wisconsin.