A Guide to Getting More: ScoreCard Rewards

ScoreCard Rewards Points Merchandise

Are you getting the most out of the scorecard rewards you earn with a Merchants Bank Visa ScoreCard Credit Card? If you’re earning points, this guide will help you understand:

  • The basics about your rewards points
  • How to view and redeem points
  • Some of our favorite suggestions for redeeming your points

The Basics

How Points are Earned

You automatically earn points with each purchase. Typically for every dollar you spend, you earn one reward point.

However, if you take advantage of our ScoreMore program, you can earn 2x, 3x, 4x or more points. All you have to do is shop at participating retailers, which change throughout the year. You can always find current retailers by visiting the ScoreMore section on the ScoreCard Rewards website.

Your Current Points Balance

Your points balance is available through your account at scorecardrewards.com, mycardstatement.com, or at the top of your monthly credit card statement.

Keep in mind that unredeemed points expire after five years on March 31. For example, points you accumulated in 2014, will expire on March 31, 2019.

Who to Contact

We’re always here to answer your credit card and ScoreCard rewards questions. If you would like help with:

  • Your credit card account: call (800) 944-6285 or email cc@merchantsbank.com (for your safety, please do not send personal information such as account numbers via email).
  • ScoreCard rewards, including questions about your balance or help redeeming points: (800) 854-0790
  • Travel Services, such as booking a flight or car rental with points: (855) 843-5005

Bonus Tip: If you have more than one Merchants Bank Visa ScoreCard, you can have points earned from multiple cards accumulate to one card, making your rewards build up faster. Just contact the Credit Card department for help setting this up.

How to View and Redeem Your Rewards Points

To view your points and redeem, just visit the ScoreCard Rewards website and login. You can also click the View Rewards button when accessing your credit card account through the mycardstatement.com website. Your points balance will then show up at the top of your screen.

From here, follow the steps in this video to redeem your points:

ScoreCard Rewards Video

Redemption Suggestions

When you want to redeem your points, Scorecard Rewards offers a wide variety of items and experiences to choose from. Some of our favorites include:

  • Gift cards. From department stores to movie theaters, you can turn your points into cash at your favorite retailers.
  • Points can also be redeemed for airline tickets, hotel stays, car rentals and more. Plus, if you need help booking your trip, just contact our Travel Rewards experts at the phone number listed above.
  • Had your hopes on a new iPad? Accumulate enough points and it can be yours. ScoreCard Rewards has a great selection of handheld devices for you to choose from.

Using your ScoreCard rewards points efficiently can help make your money go further. Visit our website to learn more about the Merchants Bank Visa ScoreCard Credit Card and our other credit card options. And if you’re ready to start earning rewards, apply now.

Marcus Krings Promoted to Credit Card Manager for Merchants Bank

Marcus Krings, Credit Card ManagerMarcus Krings has been promoted to Credit Card Manager, according to Sue Hovell, Senior Vice President and Director of Retail Banking Performance for Merchants Bank.

“Marcus is focused on providing the best in customer service to our credit card customers,” Hovell said. “His knowledge will be a benefit to both our retail and business customers.”

Krings has been in banking for more than 11 years, including experience in customer service supervision. He has been with Merchants since 2012, starting in the Electronic Banking area. He joined the Credit Card department in 2016.

“Our credit cards are more than competitive. People will be pleased about how we compare to big bank credit cards and provide that community bank level of service. Plus, we take great care to help protect our customers from fraud,” Krings said.

Krings said Merchants offers a credit card security app, and the department makes it a point to contact people if there is suspected fraud on a credit card. Another area of emphasis is merchant processing, which helps businesses process card transactions.

“I’m looking forward to helping our cardholders,” Krings said. “If anyone has any questions about their credit cards, they should give us a call. We’re here to help.”

Krings is from Winona and is a graduate of Winona Senior High School and Winona State University. He succeeds Deb Kemp, who recently retired.

Merchants Bank has 21 locations, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Additionally, MFGI also owns Twin Cities-based Merchants Bank Equipment Finance, a division of Merchants Bank, N.A.

Meet Carol Bell, Credit Card Specialist at Merchants Bank

Carol Bell, Credit Card Specialist

Carol Bell, Credit Card Specialist

Get to know Carol Bell from the Credit Card department at Merchants Bank.

When did you start your banking career? What are you looking forward to in your new position?

Carol: I started at Merchants Bank in 2002 and have worked in departments everywhere from compliance to mortgage processing to loan servicing to underwriting and now I’m here in credit cards. I’m looking forward to taking the knowledge I’ve gained from other departments to help our credit card customers as much as I can.

What is your best banking tip?

Carol: I think it’s really important to bank locally so you can build a trusting relationship with people that understand your area and can provide reliable, personalized service.

What’s one thing your mom or dad taught you about money?

Carol: My dad says, “If you don’t have the money for it, don’t buy it.” Of course, there are exceptions to this, such as larger, long-term purchases like a car or college tuition, but it is still a good thing to remember for day-to-day purchases. Simply put: be responsible with your money.

If you had $1,875,000 what is one FUN thing you’d do with the money?

Carol: I would travel somewhere warm…with a beach…clear waters…and cold beverages!

Besides money, what’s your favorite green thing?

Carol: Honestly, Christmas trees!

Subject to credit approval.

Meet Marcus Krings, Credit Card Manager at Merchants Bank

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Marcus Krings (right), Credit Card Manager at Merchants Bank, pictured with his brother, Adam at a tough mudder competition.

Get to know Marcus Krings from the Credit Card department at Merchants Bank.

When did you start your banking career?

Marcus: I started in 2006 at Winona National Bank as a Lead Teller. Then, I came to Merchants in 2012 to the Electronic Banking department. I moved to the Credit Card department in 2016 and was recently promoted to Credit Card Manager.

What is your best credit card tip?

Marcus: It sounds simple, but make your payments on time and don’t spend beyond your means to keep yourself out of trouble. If you’re not sure where you stand, call your credit card company (which is hopefully the friendly, local people at Merchants Bank!).

What’s one thing your mom or dad taught you about money?

Marcus: Money doesn’t grow on trees; you have to earn it to spend it. It’s kind of funny that I’m in credit cards now, but the principle still applies.

If you won $1,875,000 what is one FUN thing you’d do with the money?

Marcus: I would take my family to Disneyland (or maybe build a zombie bunker).

Besides money, what’s your favorite green thing?

Marcus: Sour apple gummies. Those are still delicious.

What are you looking forward to most in your new position as Credit Card Manager?

Marcus: I’m excited to continue to grow our customer base, work with the wonderful team at Merchants Bank and provide an exceptional experience to our customers. Helping our customers understand credit products and use them wisely is very rewarding.

Subject to credit approval.

Credit Card Processing is “Quick, Concise and Thorough”

Merchants Bank, Credit Card Processing

David Wilson, President of Winona Golf & Dining.

That’s how David Wilson, President of Winona Golf & Dining, describes his experience with Merchants Bank and merchant processing to take care of credit and debit card transactions at the expanding business, which includes Signatures Restaurant, The Grill at Signatures, Visions Event Center and The Bridges golf course.

Looking to the future

The experience has been so good that Winona Golf & Dining and Merchants are partnering to offer mobile card processing, allowing golfers to use credit cards or debit cards to quickly pay for beverages while on the golf course.

“We are working together so we can enhance the experience for our guests and so Merchants can bring something new to its customers. It would have been easy to say ‘we don’t have that,’ but instead the response we received was ‘let’s see how we can make that happen.’”

David’s advice

“If you’re looking to do anything with a financial institution, don’t do it before you first check with Merchants Bank. I’ve worked with people at all levels of the organization. Everyone goes out of their way to make sure that their customers are truly taken care of. That’s what we try to do too.”

Visit our website to learn more about credit card processing for your business.

Loans are subject to credit approval.

Which Rewards Card is Right for You?

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Rewards credit cards offer so many features and benefits that it may be difficult to determine which one – if any – is best for you. If you’re looking to maximize the rewards offered by your credit card(s), here’s a primer to help you choose the best card for your lifestyle.

How do rewards work?

It’s simple: the more money you spend, the more rewards you earn. The catch is choosing a card that offers the type of rewards that will benefit you the most.

What types of rewards are offered?

Determining whether you prefer to have cash back or points to redeem for merchandise or travel will help you choose the right card for you.

  • Cash back – Earn cash back for every dollar you spend. For example, with the Merchants Bank Visa Platinum Cash Back Card, you would earn a certain percentage, up to 1%, based on the cumulative purchases made that calendar year (click here to see specific percentages – link). The cash you earn is credited to your credit card balance each year on November 15.
  • Rewards points – Earn points for every* net dollar you spend. For example, with the Merchants Bank Visa ScoreCard Credit Card, you earn one point for every* dollar you spend. Spend $1,000 and earn 1,000 points**. Points can be redeemed for airline flights, car rentals, merchandise and much more.

What else should I know?

Before you apply for a rewards credit card, ask these questions:

  • Do my points expire?
    Rewards points may expire if they are not used. Make sure to shop around to find a points expiration timeframe that makes sense for your spending habits. Points for the Merchants Bank Visa ScoreCard Credit Card don’t expire for five years.
  • How do I redeem my points or receive my cash back?
    Make sure that it’s easy to check your points or cash back balance. For points rewards cards, you also want to review the process for redeeming your points. On Merchants Bank Credit Cards, your current points and cash back balance are available on mycardstatement.com. Points can be redeemed through scorecardrewards.com, both available through the Merchants Bank website.
  • Is there an annual fee?
    Some rewards cards charge an annual fee. Research if the charge can be offset by the value of your rewards benefits or waived completely by spending a certain amount in a month or year. Merchants Bank only charges an annual fee for the Visa Platinum Cash Back Card ($30/year).

Searching for the right card? See if one of our credit card options may be right for you.

Credit cards are subject to credit approval
*Every net retail dollar spent earns rewards points. Cash advances, finance charges and fees do not qualify for points.
** Points are rounded up or down based on the transaction amount. For example, a transaction of $150.52 would equal 151 points.