Tirzah Warren Promoted to Teller Administrator Officer at Merchants Bank

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Tirzah Warren, Teller Administrator Officer

Teller Administrator Tirzah Warren has been promoted to a Bank officer, according to Sue Hovell, Merchants Bank’s Director of Retail Banking Performance.

Warren took over Teller Administrator duties last summer and since that time has been supervising the Winona teller team at the Winona downtown, drive-up, Goodview and Lakeside locations.

“The promotion recognizes Tirzah’s contribution to the overall strategies of the Bank and success in leading her team to achieve or exceed key performance measures,” Hovell said.

Warren has been with the Merchants organization since 1999, when she started as a teller in Goodview. She was later promoted to Lead Teller in Goodview and served in that position for 10 years. She moved to the Lakeside location and was Lead Teller there for three years. At the beginning of 2016 she was named Assistant Teller Administrator until her promotion to Teller Administrator. She said she is focused on service.

“I come to work every day with a ‘servant leadership’mentality. I am here to serve my customers, to serve my tellers and to serve the Bank. I have spent all 18 of my years at Merchants in the teller department because I care deeply about how our customers are served and about the tellers,” Warren said. “I am excited about the growth I know this teller department can achieve!”

Meet Chris Thrune, Electronic Banking Specialist at Merchants

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Chris and his girlfriend, Larissa

How long have you been with Merchants?

Chris: I originally started at Merchants as a part-time teller with Merchants Bank in 2013. In May of 2016, I switched to the Electronic Banking department!

What is your top electronic banking tip?

Chris: My banking tip would be to not have your computer save passwords and if you do choose to store them somewhere, make sure it is a safe location!

What’s one thing your mom or dad taught you about money?

Chris: My parents taught me to start saving for the future early, which a few years later I now completely understand.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Chris: I would ring the bell with my younger brother Nick, as we are both studying finance. I would like to stay in banking but, he has aspirations to one day be a trader on Wall Street.

Besides money, what’s your favorite green thing?

Chris: As cliché as it is, the one and only Merchants Bank would be one of my favorite things that is the color green. Merchants has been a great company to work for, I admire the personalized service that Merchants Bank strives to provide to our customers. Anybody who rides in a car with me hates it, because we cannot drive passed a Merchants branch without me pointing it out!

To meet our entire Electronic Banking team, visit our website.

Meet Lucas Stangl, Electronic Banking Representative at Merchants Bank

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

When did you start your banking career?

Lucas: I started at Wells Fargo in 2011 as a Teller and then became a Teller Manager. When I came to Merchants, I knew I wanted to work for a bank I believed in and one that is there for the community. Electronic Banking is a great fit for me because I like helping our customers solve problems. Plus, there’s a lot of variety with my job, which I really enjoy.

What is your top electronic banking tip?

Lucas: There are a couple of things that can make using Online Banking easier for our customers.

First, when you’re reviewing your accounts online, make sure check the available balance and not the current balance. The available balance is what you actually have available to spend. Sometimes the difference can be confusing, so make sure you’re looking at the right balance before you make a purchase.

When completing online transfers, review the details of the transfer and click the confirm button. If you don’t click confirm, the transfer won’t go through.

What’s one thing your mom or dad taught you about money?

Lucas: Don’t impulse buy. Wait a few days and if you still want that particular item, then go buy it.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Lucas: My kids. Hazen is nine and Ada is six. My wife and I try to teach the importance of experiences and I think that would be a very memorable experience for them.

Besides money, what’s your favorite green thing?

Lucas: Any golf course. I started golfing when I was five years old and actually worked at a golf course in Pennsylvania for ten years – it was really fun.

For more information on our electronic banking options, visit our website.

Congratulate New and Promoted Staff for September 2016

New Staff

gelharaustinAustin Gelhar, Teller, Apple Valley
Austin has rejoined the Teller team. He previously worked at Merchants Bank for over two years and left late last year to go on a mission trip in Egypt.

hasscarlaCarla Hass, Lending Assistant, Eau Claire
Carla previously worked at Royal Credit Union as a Business Loan Representative and Home Loan Processor. Carla and her husband have five daughters, eight granddaughters and one grandson. Her hobbies include camping, scrapbooking, and sewing.

kenemorecassieCassie Kenmore, Teller/Back-Up Customer Service Representative at Winona-Lakeside
Cassie previously worked at Ground Round as a Bartender/Waitress. She is originally from Moose Lake, MN and moved to Winona to attend Winona State. Cassie loves fall, dogs, and crafty Pinterest projects. In her spare time she takes care of her 4-month-old lab mix puppy.

kindrickcarolCarol Kindrick, Teller, Eau Claire
Carol recently moved to the Eau Claire area. She previously worked at Standard Bank and Trust in Orland Park, IL as a Universal Banker.

kronerkallyKally Kroener, Teller in La Crescent
Kally previously worked at Hiawatha Golf Course as a Server and at Sue Kolve’s Salon as a Receptionist. She enjoys playing volleyball, watching football and traveling.

LovewellMonikaMonika Lovewell, Trust Department Manager in Winona
Monika has considerable experience in the trust field, including nearly 20 years in her own trust and estate planning law firm in Green Bay and northern Wisconsin. She was also a Vice President and Senior Trust Officer for Wells Fargo in California and taught legal studies and estate planning courses for colleges in Wisconsin and New York. Monika earned her law degree from George Washington University in Washington, D.C., and has an undergraduate degree from the University of California, Berkeley. She is also a Certified Trust and Financial Advisor.

olsonluanneLuAnne Olson, Personal Banker in Lakeville
LuAnne previously worked at Wells Fargo in Colorado as a Bank Manager and Wells Fargo in Minneapolis as a Branch Manager.

PedersonNickNick Pederson, Commercial Banker, Rochester-Northwest
Nick previously worked at US Bank as a Business Relationship Manager and at Think Bank as a Business Advisor. He is excited to join Merchants Bank because it’s a true community bank with a strong focus on commercial banking.

rolfesmollyMolly Rolfes, Teller in Cannon Falls.
Molly is a junior in high school and has three older brothers. During her free time, she enjoys going to her family’s cabin, reading, and listening to music.

thornmanjenelleJenelle Thorman, Peak Time Teller in Winona
Jenelle currently is an owner of Breezy Point Farm in Winona. She previously worked at Winona Area Public Schools as a substitute teacher and at Fillmore Central High School as an Agriculture Instructor & FFA Advisor.

wegmanrachelRachel Wegman, Teller at our Rochester-Northwest Location
Rachel previously worked at First Day Photo as a Photographer and at Gertens as a Lawn & Garden Associate. She plans to attend RCTC this fall and study for her vet tech degree. She has two kitties, Roxy and Annabelle and enjoys running and training for 5k’s.

Promotions and Transfers

engravamyAmy Engrav, Lead Teller, Winona-Downtown
Amy has been with Merchants Bank since 2014. She started as Float Teller in Winona and was most recently a Teller/Back-Up Customer Service Representative at Winona-Lakeside.

fritznicoleNicole Fritz, CSR and Cash Management Specialist, Rochester-Green Meadows
Nicole has been with Merchants Bank since 2014. She was a Teller at Rochester-Green Meadows.

schatzkristineKristine Schatz, Mortgage/Commercial Lending Assistant, Rochester-Northwest
Kristine has been with Merchants Bank since 2005. She started as a Teller and was most recently a Customer Service Representative.

StenbergDawnDawn Stenberg, Mortgage Lender, Winona
Dawn has been with Merchants Bank since 2012. She was a Mortgage Loan Coordinator and most recently an Underwriter. She also previously worked as a Mortgage Lender for Wells Fargo in Winona and John O Melby Bank in Whitehall, WI.

andersoncarleyCarly Anderson, Customer Service Representative/Back-Up Teller, Rosemount.
Carly has been with Merchants Bank since 2015. She was a Part Time Teller in Apple Valley.

SwansonMikeMike Swanson, Commercial Banker and Cash Management Specialist, Hastings
Mike has been with Merchants Bank since 2012. He was a Personal Banking Officer in Apple Valley and most recently a Consumer Banker/Branch Manager in Lakeville.

weisejessicaJessica Wiese, Lead Teller, Caledonia
Jessica has been with Merchants Bank since 2013. She was a Teller in La Crescent.

 

 

LuAnne Olson Joins Merchants Bank as a Personal Banker

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LuAnne Olson has joined Merchants Bank in Lakeville as an Assistant Vice President and Personal Banker, according to Dan Vlasak, President of Merchants Bank in Lakeville.

“LuAnne’s knowledge and experience allow her to understand and meet the needs of our customers. I know they will find her friendly, approachable and focused on their needs,” Vlasak said. “We are very happy to have her as part of our team.”

Olson has more than 30 years of banking experience, including time as a Store Manager for Wells Fargo and as a Branch Manager for Associated Bank. At Merchants Bank, she will help customers with their personal banking needs, including consumer loans.

“What I like the most about banking is the personal interaction with customers and the opportunity to help them meet their goals. It is what community banking is all about, and that is what brought me to Merchants Bank,”Olson said. “It is an exceptional organization and well-respected in the industry.”

Monika Lovewell to Lead Merchants Bank Trust Department

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Monika Lovewell, Trust Department Manager/SVP

Monika Lovewell has joined Merchants Bank as a Senior Vice President and will lead Merchants Bank’s Trust Department, according to Greg Evans, President and Chief Banking Officer.

“Monika brings a great deal of integrity and enthusiasm to this position,” Evans said. “I know people will enjoy meeting her, building a relationship with her, and they will find value in the guidance she will provide them.”

Lovewell has considerable experience in the trust field, including nearly 20 years in her own trust and estate planning law firm in Green Bay and northern Wisconsin. She was also a Vice President and Senior Trust Officer for Wells Fargo in California and taught legal studies and estate planning courses for colleges in Wisconsin and New York. Lovewell earned her law degree from George Washington University in Washington, D.C., and has an undergraduate degree from the University of California, Berkeley. She is also a Certified Trust and Financial Advisor.

The Merchants Bank Trust Department helps individuals and families establish comprehensive wealth plans that identify their needs, goals and resources for retirement. Trust services may include portfolio management and estate planning, as well as acting as an agent under power of attorney or as personal representative for estates.

“I’ve spent most of my career helping people attain their goals and avoid unintended consequences from poor estate planning. It’s a valuable service to them and meaningful work for me,” Lovewell said. “I look forward to helping more individuals and families prepare well for their futures.”

Merchants Bank has 21 locations, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Twin Cities-based Merchants Bank Equipment Finance, a division of Merchants Bank, N.A.

Brad Brolsma Announces Retirement from Merchants Bank Equipment Finance

BrolsmaBradBrad Brolsma, President of Merchants Bank Equipment Finance, has announced his retirement, effective December 31, 2016, according to Rodney R. Nelson, CEO of Merchants Financial Group, Inc. (MFGI).

Brolsma has been President of Merchants Bank Equipment Finance (MBEF), previously known as Merchants Capital Resources, since 2002. MBEF is a division of Merchants Bank. Merchants has begun the process of working with an executive search firm to fill this leadership position.

“Brad has provided exceptional leadership and MBEF has contributed significantly to our bottom line throughout his tenure,” Nelson said. “Brad will be difficult to replace. His team will miss him, as will all members of our organization.”

Brolsma said it has been gratifying to see the reach and influence of MBEF grow. The company provides equipment financing options to businesses located throughout the Upper Midwest and also partners with other finance companies in equipment finance transactions outside of its marketing footprint. Founded in 1988, MBEF provides equipment financing options to best meet the needs of its customers across many industries, including construction, transportation, healthcare, manufacturing and food and agriculture.

“I’ve been fortunate to work with an exceptional group of professionals who are always focused on meeting and exceeding the needs of our customers and for an organization that really epitomizes the very best in community banking,” Brolsma said.

MBEF is located in Edina. In addition to MBEF, MFGI owns Merchants Bank locations, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders.