Nancy Crandall Knows Merchants Bank is the Real Deal

Nancy Crandall of Real Deals with Brian Hokanson of Merchants Bank.

With so much on her mind with her new business, one thing Nancy Crandall didn’t have to worry about was Merchants Bank. She said banking with Merchants is easy and convenient, and she especially appreciates the help she receives from Senior Lender Brian Hokanson.

“Merchants Bank has been there for me every step of the way as I designed and executed my business plan. Brian offered valuable retail insight and advice, and he’s always very supportive,” Crandall said.

Crandall said she recommends Merchants to anyone looking for a banking partner because “they really do view you as a business partner and are invested in your success, personally and professionally.”

Hope to See You at these Shows & Events

Events-Blog

Join our staff at these great events. Be sure to follow us on our Facebook page for information on these events or pictures from other events you may have missed. 

2/9-2/11 Rochester Area Builders Home Show at the Mayo Civic Center

Show Hours

Friday, February 9: 3:00 – 8:00 p.m.
Saturday, February 10: 9:00 a.m. – 6:00 p.m.
Sunday, February 11: 11 a.m. – 4:00 p.m.

Come visit us at our booth to say hello!

2/23-2/25 Chippewa Valley Home and Garden Show at the Eau Claire Indoor Sports Center

Show Hours

Friday, February 23: 1:00 – 8:00 p.m.
Saturday, February 24: 9:00 a.m. – 5:00 p.m.
Sunday, February 25: 10:00 a.m. – 4:00 p.m.

Come visit us at our booth to say hello!

3/3-3/4 Winona Better Living Show at Winona Senior High School

Show Hours

Saturday, March 3: 10:00 a.m. – 4:30 p.m.
Sunday, March 4: 11:00 a.m. – 3:30 p.m.

Come visit us at our booth to say hello!

3/10 Lakeville Landscape & Home Show/Consumer Showcase at Lakeville North High School

9:00 a.m. – 3:00 p.m.

Come visit us at our booth to say hello!

4/19 Community Picnic for the Pets

2:00 p.m. – 6:00 p.m.
Minnesota State College Southeast – Student Commons

Please join us for food and beverages. There will be no fee to attend, but donations will be collected to support the humane society. Come visit us to say hello!

4/20 Community Banking Month Community Appreciation

11:00 a.m. – 2:00 p.m.
Merchants Bank in Caledonia

Please join us in our lobby for hamburgers and refreshments, we appreciate your friendship over the years!

4/21 Cottage Grove Spring Business Showcase at the Cottage Grove Ice Arena

10:00 a.m. – 2:00 p.m.

Come visit us at our booth to say hello!

4/27 Community Banking Month Community Appreciation

11:00 a.m. – 2:00 p.m.
Merchants Bank in Spring Grove

Please join us in our lobby for hamburgers and refreshments, we appreciate your friendship over the years!

4/28 St. Charles Home and Business Expo at St. Charles Elementary School

9:00 a.m. – 5:00 p.m.

Come visit us at our booth to say hello!

Controller Greg Rasmussen Promoted to Officer at Merchants Bank Equipment Finance

Greg Rasmussen, Controller at Merchants Bank Equipment Finance

Greg Rasmussen, Controller for Merchants Bank Equipment Finance (MBEF), has been promoted to an Officer with MBEF, according to Richard Barry, President of MBEF.

“Greg is an integral part of the ongoing review of our financial performance and charting the course for our future,” Barry said. “His skill and insight have contributed greatly to our growth.”

In addition, to his duties as Controller, Rasmussen supports the MBEF Sales and Portfolio Management team in pricing, software support and detailed reporting.

“MBEF is an important part of our entire organization in that it provides a viable leasing alternative for customers,” Rasmussen said. “It’s been great to be a part of it as we’ve grown and helped our customers.”

MBEF’s primary sales office is in Minneapolis. Rasmussen’s office is in Winona, within the team at Merchants Financial Group, Inc. (MFGI), MBEF’s parent company, and Merchants Bank. Rasmussen has been very active running the transportation and pick-up for Merchants Bank’s “10 Days of Giving” food drive that supports the food shelf at Winona Volunteer Services.

Rasmussen is a native of River Falls, Wis., and is a graduate of Winona State University. He joined MBEF in 2000, and was one of six employees. Today, MBEF has 12 employees and has continued to make a significant impact to MFGI’s bottom line. MBEF primarily provides equipment lease and loan financing options to businesses located throughout the central U.S. and also partners with other finance companies in equipment finance transactions outside its marketing footprint. MBEF finances tangible assets over terms of 2 to 10 years on equipment with values generally ranging from $50,000 to over $10 million. MBEF serves many industries, including construction, transportation, healthcare, manufacturing, food and agriculture.

MFGI, the parent company for MBEF, owns 21 Merchants Bank locations in Minnesota and Wisconsin, has more than $1.6 billion in assets and is one of the largest independent financial organizations in its region.

Marcus Krings Promoted to Credit Card Manager for Merchants Bank

Marcus Krings, Credit Card ManagerMarcus Krings has been promoted to Credit Card Manager, according to Sue Hovell, Senior Vice President and Director of Retail Banking Performance for Merchants Bank.

“Marcus is focused on providing the best in customer service to our credit card customers,” Hovell said. “His knowledge will be a benefit to both our retail and business customers.”

Krings has been in banking for more than 11 years, including experience in customer service supervision. He has been with Merchants since 2012, starting in the Electronic Banking area. He joined the Credit Card department in 2016.

“Our credit cards are more than competitive. People will be pleased about how we compare to big bank credit cards and provide that community bank level of service. Plus, we take great care to help protect our customers from fraud,” Krings said.

Krings said Merchants offers a credit card security app, and the department makes it a point to contact people if there is suspected fraud on a credit card. Another area of emphasis is merchant processing, which helps businesses process card transactions.

“I’m looking forward to helping our cardholders,” Krings said. “If anyone has any questions about their credit cards, they should give us a call. We’re here to help.”

Krings is from Winona and is a graduate of Winona Senior High School and Winona State University. He succeeds Deb Kemp, who recently retired.

Merchants Bank has 21 locations, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Additionally, MFGI also owns Twin Cities-based Merchants Bank Equipment Finance, a division of Merchants Bank, N.A.

Danny Pohnl Joins Merchants Bank in Eau Claire as a Commercial Banker

Daniel Pohnl, Commercial Banker

Danny Pohnl has joined the growing team at Merchants Bank in Eau Claire as a Commercial Banker, according to Larry Accola, President for Merchants Bank in Eau Claire.

Pohnl has been in banking since 2011, working in mortgage loans, as a credit analyst and most recently as a commercial banker, all in the Minneapolis/St. Paul metro market. He is an experienced SBA (Small Business Administration) Lender, comfortable working with SBA 7(a) and 504 loans. He is a graduate of the University of Wisconsin-Eau Claire, where he had a double major in Accounting and Finance. He is originally from Rhinelander.

“Danny has the background, experience and desire to help business owners reach their goals. He understands our market and is focused on providing exceptional customer service,” Accola said.

Merchants is continuing to add staff to serve customers in the greater Eau Claire area. Over the past six months they have added two mortgage lenders to help customers – with Ben Franko serving people in the Chippewa Valley and Tony Scalzo working with people northwest of Eau Claire.

“I’m excited to be with Merchants Bank. It has an excellent reputation in the banking industry as a community bank with the ability to help with projects of almost any size,” Pohnl said. “I’m especially excited to be with Merchants in Eau Claire because the Bank’s commitment to the market and the growth potential in the market.”

Merchants Bank started serving the Eau Claire market in 2014 when it acquired Alliance Bank in Eau Claire.

Merchants Bank has 21 locations, including its location in Eau Claire and another Wisconsin location in Onalaska. Minnesota locations include Winona, St. Charles, Caledonia, Spring Grove, Rochester, Rushford, Lanesboro, La Crescent, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.

Meet Kathy Simon, Credit Card Assistant Merchants

 

KS

Kathy and her grandchildren

When did you start your banking career?

 

Kathy: I started as a teller when I was 20 years old. I came to Merchants Bank in 2008 as a File Clerk, and then moved to Loan Servicing and Credit Cards.

What is your top banking tip?

Kathy: I would say check your statements for fraud. We see credit card fraud daily. If you pay attention to your statements, either paper or online, you may be able to catch fraud in time. If you suspect fraud on your account, the window to act is within 60 days from the statement’s cut-off date.

Acting as soon as you suspect something is always best. Or better yet, download our SecurLOCK mobile app on your mobile device to monitor your Merchants Credit Card daily. Many other cards have similar apps; take advantage of them to protect yourself.

What’s one thing your mom or dad taught you about money?

Kathy: My mom always said, “Put money away for a rainy day!” That’s such a “mom” thing to say, isn’t it? But you what? It was great advice. A little saved goes a long way later.

If you had $1,875,000 what is one fun thing you’d do with the money?

Kathy: I would travel to Europe and give some to family and friends.

Besides money, what’s your favorite green thing?

Kathy: It’s a toss-up between trees and avocados. If I had to pick, I’d say trees.

Click here to learn more about Credit Cards at Merchants Bank. Credit cards are subject to credit approval.