Prevent Fraud on Your Debit Card with Just a Tap

mymobilemoney

Controlling and monitoring your personal or business debit card usage anywhere, anytime has never been easier with My Mobile Money Access, available now for all Merchants Bank customers. With My Mobile Money Access you can protect yourself or your business from fraud by setting custom alerts and controls per debit card to determine how your card can be used. Plus, you’ll have the ability to turn your card off when you’re not using it, and turn it on only when you are.

Our Top Features
Over the past two months, Merchants Bank staff has successfully tested the different alerts and features of My Mobile Money Access. Here are four key areas you can use to ensure you’re getting the most out of My Mobile Money Access.

Manage Your Spending
With customizable controls, alerts for spending limits, and easy-to-find account balances, you can make sure you’re always on track with your budget.

Keep an Eye on Your Card with Transaction Alerts
A wide range of alert options make My Mobile Money an app that meets the specific needs of your business. Choose to set alerts for:

  • All card activity
  • Spending limits
  • Transactions where your card is not present
  • International transactions
  • Specific Merchant category purchases, such as gas stations, online purchases, etc

Card Controls Help Protect Your Account from Fraud
You can even set the app to deny a transaction before it takes place, based on criteria you set. Turning your card on and off will deny a fraudulent transaction before it takes place and, along with other card controls, will not interrupt recurring bill payments like rent or monthly subscriptions.

Account Management Keeps You in Control
My Mobile Money Access also has these account management features:

  • MoneyPass® ATM locator
  • Balance inquiries
  • Transaction history
  • Low balance alerts

You can download My Mobile Money Access for your personal or business debit card now. If you are a business with multiple employees who have individual debit cards, each employee can download the application on their own phone and set up an account while the business owner can add, view and control multiple cards for the entire business.

To learn more about My Mobile Money Access, visit our website. If you have questions about downloading the app or would like additional recommendations on it’s use for you or your business, contact your local Merchants Bank and ask to speak to a Customer Service Representative.

Attend our February Events

blog-eventsgraphic

Join our staff at these great events throughout February. Be sure to follow us on our Facebook page for information on these events or pictures from other events you may have missed.

2/10-2/12 Rochester Area Builders Home Show
At the Mayo Civic Center

Stop by and see us at the Merchants Bank booth!

Show Hours

Friday, February 10: 3:00 p.m. – 8:00 p.m.
Saturday, February 11: 9:00 a.m. – 6:00 p.m.
Sunday, February 12: 11:00 a.m. – 4:00 p.m.

Cost is $6 for adults and $1 for children 7-16. Children six and under are free.

2/17-2/19 Chippewa Valley Home and Garden Show
At the Eau Claire Indoor Sports Center

Stop by and see us at the Merchants Bank booth!

Show Hours

Friday, February 17: 1:00 – 8:00 p.m.
Saturday, February 18: 9:00 a.m. – 5: 00 p.m.
Sunday, February 19: 10:00 a.m. – 4:00 p.m.

Cost is $6 for a daily pass until 2/16, $8 for a daily pass at the door, $12 for a weekend pass. Children 12 and under are free.

Congratulations and Thank You, Rod

EvansGreg

By Greg Evans, Incoming President & CEO

By Greg Evans, Incoming President & CEO

At the end of January, Rod Nelson retired from his role as President & Chief Executive Officer for the Merchants organization. In his 17 years at Merchants, Rod provided remarkable leadership for the Bank and challenged all of us to be committed to an ongoing pursuit of excellence.

Space doesn’t permit me to share all that I have learned during my 17 years of having the good fortune to work with and for Rod. One thing that I will never forget is Rod’s leadership drive to making sure our customers are not just satisfied, but truly pleased. It is my hope that as you read this edition of our e-newsletter that you are one of the many customers we have who falls into the truly pleased category. If we haven’t earned that from you yet, please know we are working toward that end.

With Rod as our leader, we adopted an excellence creed, and I think it’s appropriate that it be shared with you:

For us, excellence is an aspiration, an attitude, a pursuit, a way of life. Excellence is all of us working together, aspiring to the fullness of our potential – determined to do everything better than it ever has been done before.

John B. Hall as adopted by Merchants Bank

Rod set excellence as the target with intention and humility. While some might suggest that perfection be the more appropriate target, Rod was always the first to admit that he was not capable of meeting a standard of perfection so he could not establish that expectation for the rest of us. What Rod always expected of those of us with leadership responsibility is that we were truly committed to that ongoing pursuit of excellence and always looking for opportunities to do things better than we have done before.

I’m not big into making New Year’s resolutions. But as I succeed Rod as the next President & CEO for the Merchants organization, I am resolute in maintaining the pursuit of excellence as a pillar of our corporate culture. That should translate to you and all of our customers in our living up to the brand promise of being the Bank that Service built. We truly appreciate your business and will work continually to earn your loyalty as a customer we hope is truly pleased… exactly the way our retired and respected leader would expect.

Meet the Winners of Merchants Bank’s Money Ball in Cannon Falls

Jenny Holz from Merchants Bank pictured with winners Avery Rustad (left) and Ashlyn Sjoquist (right).

During the Cannon Falls and Kasson-Mantorville Girl’s basketball game Friday, January 20, two students claimed prizes for making shots during Merchants Bank’s Money Ball, according to Jenny Holz, who is coordinating Money Ball for Merchants Bank.

Avery Rustad, a 4th grader, made a lay-up and free throw and earned $15. Ashlyn Sjoquist, an 8th grader, made a free throw and a 3-pointer to earn $35.

“It was a lot of fun, and we were happy that Avery and Ashlyn were such good shots,” Holz said. “I hope we have a student make the half-court shot next time.”

To be eligible, students sign up before halftime of the varsity game. Two contestants are then chosen randomly, one from 1st-5th grade and another from 6th-12th grade. Each contestant has a minute to make shots. The 1st-5th grader wins $5 for a made lay-up, $10 for made free throw, and then if both shots have been made, the student has one chance to win $25 for a made 3-pointer. If a 3-pointer isn’t made, the money rolls over to the next game. The 6th-12th grader wins $10 for a made free throw, $25 for a 3-pointer, and if both shots have been made, the student has one chance to win $100 for a half-court shot. If the half-courter isn’t made, the money rolls over to the next game.

The next chance for students to take part in Money Ball in Cannon Falls is the Boy’s game Feb. 3 against Kenyon-Wanamingo. There will also be a chance for students to take part in the Girl’s game Feb. 10 against Goodhue.

Merchants Announces Record Earnings of $14,154,891 in 2016

NelsonRod

Rod Nelson, President/CEO

Preliminary net income numbers show that for the second consecutive year Merchants Financial Group, Inc. (MFGI) has realized record earnings with $14,154,891 in 2016, according to MFGI President & CEO Rodney R. Nelson. The numbers are subject to final audit.

This year’s earnings surpassed last year’s record of $13,454,698. Nelson noted that 2016 also saw two dividend increases for shareholders, going from 53 cents to 55 cents per share in the Spring, and 55 cents to 56 cents per share in the Fall. MFGI share price started the year at $42.75 and was $54.40 at year-end.

“Our employees provided exceptional service and guidance to our customers to help them achieve their financial goals, and through doing that drove our income in the areas of mortgage activity, loan growth and credit card income,” said Nelson, who is retiring Tuesday, January 31, after 17 years with the Merchants organization.

Nelson noted that total loan growth was 7.2% over 2015. Deposits increased by 9.1% and MFGI’s capital grew from $139 million at year end 2015 to $150.1 million at year end 2016, an 8% increase. Total assets ended the year at $1.623 billion.

Nelson said five locations –Winona, Onalaska, Rochester, Lakeville and Hastings –and the company’s leasing division, Merchants Bank Equipment Finance, topped $1 million in earnings.

“We believe that our focus on community banking and the power our local leaders have to make decisions, along with the lending capabilities that come with a bank of our size, make us unique in our industry and the best choice for individuals and businesses across our region,” Nelson said.

Greg Evans, who has been with the organization 28 years and is currently Chief Banking Officer, will succeed Nelson as MFGI President & CEO.

MFGI owns 21 Merchants Bank locations, including Minnesota locations in Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders. Additionally, MFGI also owns Twin Cities-based Merchants Bank Equipment Finance, a division of Merchants Bank, N.A.

The ownership of Merchants Financial Group is made up of its more than 440 employees and its shareholders, mostly individuals and families from southeastern Minnesota and west-central Wisconsin.

Susan Clark is Now a Mortgage Lender at Merchants Bank

 

clarksusan

Susan Clark, Mortgage Lender

Susan Clark is now helping customers in her role as Mortgage Lender at Merchants Bank in Winona, according to Sue Hovell, Director of Retail Banking Performance.

“Given her background, knowledge of the Winona market and her desire to provide customers with guidance and walk them the mortgage process from start to finish, we know Susan is an important addition to our growing Winona mortgage team,” Hovell said.

Clark has been serving Merchants Bank customers in a number of roles since 2003 and has been a Winona resident for most of her life. Her background includes finance, lending, and bank compliance. She is certified as an American Bankers Association Residential Mortgage Lender.

“With the wide variety of home financing options available and what seems like a mountain of paperwork before you start, it can be intimidating to know where to begin,” Clark said. “I can help, and look forward to making the process as clear and stress-free as possible for our customers. I truly want to be there every step of the way.”

Clark points out that her experience as part of their family business allows her to understand the complexities self-employment can create when applying for a home mortgage. Clark volunteers her time throughout the community in support of area schools as well as many non-profit organizations.

Meet Mike Swanson, Commercial Banker

SwansonMike

Mike Swanson, Commercial Banker in Hastings

Get to know Mike, Commercial Banker,  and how he helps businesses – big and small – meet their financial goals.

Share a little about your background and banking career.
Mike: I started in banking as a part time teller in high school at Vermillion State Bank. Two years later, I moved to First Federal Bank (now known as MidCountry Bank) as a Construction Loan Assistant. After college, I moved back to the retail side of the bank as a Personal Banker and eventually became a branch manager there.

In 2012, I started at Merchants Bank as Personal Banker. Since then, I’ve changed office locations and roles a couple of times and eventually was fortunate enough to move to the commercial side of banking, in my current role as a Commercial Banker. It had been a goal of mine to move into a commercial role for many years and I feel very fortunate Merchants has afforded me that opportunity and in my hometown no less!

What do you like most about your job?
Mike: When people hear you are a banker they tend to draw conclusions about number crunching and spreadsheets, but I’m a community banker because I like people! I love building relationships and getting to know my clients, their goals, dreams, and aspirations, and most importantly helping them achieve them.

I also greatly enjoy my community and Merchants Bank’s commitment to the communities we serve allows me to be involved in several organizations. Part of my job is to help make Hastings a great community for all of us who live and work here.

What kinds of businesses do you typically work with and how do you help them?
Mike: That’s one of the great things about Merchants – whether you are a one-man show landscaper or plumber, or have employees in multiple locations – we are going to have products and services to offer you. I’ve work with several one-man operations in landscaping, agriculture, all the trades (plumbing, electrical, etc), as well as real estate investors, accountants, and doctors.

We can help with equipment purchasing and leasing, working line of credits, credit card, and an entire suite of cash management services too. We have something for every kind of business.

What do you hope your customers say about working with you?
Mike: I hope they say “that was such a great experience I’m going to tell everyone I know about Mike at Merchants!” Really, I hope they know I am working for them and that I’m here to offer them options in order to meet their future goals. I hope they say I am a long-term trusted partner to help them reach their goals.

What does community banking mean to you?
Mike: Community banking means that we, the Bank, take care of our community. Decisions are made by people who understand the local needs of families, businesses and farmers.

In today’s world, you can’t walk into just any bank and ask to talk to the president. But at Merchants you can because of our local, market-based leadership. Being a community bank means we partner with you through opening your child’s savings account, financing your first home, or helping you get the business of your dreams started. It means when you walk in the door, we’re going to know your name and you will know ours.

Loans are subject to approval.