Congratulate New and Promoted Staff

New Staff

barryrickRichard Barry, President, Merchants Bank Equipment Finance
Rick comes to Merchants Bank Equipment Finance with extensive industry experience, including nearly 20 years of working in equipment finance with GE, TCF, and most recently, US Bank. Rick’s responsibilities for the last nine years with US Bank were as Vice President National Accounts Manager. He brings extensive leadership, sales management, and relationship building experience to our Merchants organization.

 

dawsontrinityTriny Dawson, Teller, Cottage Grove
Triny also currently works for the Hastings and South Washington School District. This is a new career path for Triny and she is looking forward to meeting Merchants customers and learning new things.

 

 

Jediehnjessicassica Diehn, Part-Time Teller, Spring Grove
Jessica previously worked at Midwest Outdoor Resorts as a Sales Representative and at Hidden Bluffs Resort as an Assistant Sales Manager. Jessica is excited to be working at Merchants and is looking forward to providing excellent customer service.

 

 

Alex Faust, Teller, Onalaskafaustalex
Alex is currently a junior at the University of Wisconsin in La Crosse majoring in Political Science and Economics. He previously worked at the Waterfront Restaurant and Tavern as a Host/Busser.

 

 

goblirschaliciaAlicia Goblirsch, Teller, Apple Valley
Alicia is a senior at Apple Valley High school and is also attending Inver Hills Community College through the PSEO program. She is involved in choir and theater. Alicia also loves animals and has a dog and a guinea pig.

 

 

hallockkennedieKennedie Hallock, Teller, Red Wing
Kennedie attends Red Wing High School and is looking forward to getting to know her co-workers and customers.

 

 

 

hilkeshelbyShelby Hilke, Teller, Winona
Shelby previously worked at the Cardinal’s Nest as a Bartender and at Shopko as a Cashier. He is from Altura and has grown up on an 8th generation farm and is a car enthusiast. He graduated from Lewiston-Altura High School and is currently attending Winona State University majoring in Marketing.

 

 

longhauserkaitlinKaitlin Longhauser, Teller, Caledonia
Kaitlin currently works at Kwik Trip and is looking forward to getting to know and work with everyone at Merchants.

 

 

 

 

sawallkristinKristin Sawall, Teller, St. Charles
Kristin previously worked at Associated Bank as a Teller and Meridian Hair Design Studio as a Hair Stylist. She is originally from Pulaski, WI, outside of Green Bay. Kristin enjoys hiking and going for bike rides. She has a mini Australian Shepherd that keeps her occupied and motivated to keep moving. In the fall, Kristin and her husband like to go out hunting and enjoy the outdoors.

 

simonbarbBarb Simon, Teller, Cannon Falls
Barb previously worked at Community Resource Bank as a Senior Teller/Personal Banker. She plays softball for the Cannon Falls Boomers. Barb is also involved with a knitting group with her church and serves on several Chamber committees and the Farmers Market committee.

 

 

warnkenshelbyShelby Warnken, Teller, Winona-Goodview
Shelby is currently attending Minnesota State College Southeast majoring in Accounting. She enjoys reading, spending time with friends and family and taking her dog for walks. Shelby also works at the Wingdam Saloon and previously worked at Thrive Wellness Center and the Green Mill.

 

 

winansstephanieStephanie Winans, Teller, Onalaska
Stephanie previously worked at the YMCA in Manitowoc, WI as a Camp Counselor. She is a junior at the University of Wisconsin in La Crosse majoring in Psychology. In her free time, Stephanie enjoys traveling and staying active around campus. She just returned from studying abroad in Greece.

Promotions and Transfers

AraujoEddieEddie Araujo, Customer Service Representative and Back-Up Teller, Rosemount
Eddie has been with Merchants since 2016. He was previously a Teller in Lakeville.

 

 

faklermeghanMeghan Fakler, Customer Service Representative, Winona-Downtown
Meghan has been with Merchants since 2016. She was previously a Teller and Customer Service Representative at our Goodview location in Winona.

 

 

TealeArrieArrie Teale, Teller and Customer Service Representative, Winona-Goodview
Arrie has been with Merchants since 2015. She was previously a Part-Time Teller at our Downtown location in Winona.

Top Fraud Alerts and Updates

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Review our most recent fraud alerts and updates to help keep your personal information secure. Want to be automatically updated about recent scams and fraud? Sign up for our Alerts emails here: http://bit.ly/1G1dF0n

Stolen Mail in Red Wing
Customers in Red Wing, Hampton and the surrounding areas have reported an increase in stolen mail, including people who use their mailbox for outgoing mail.

We’d like to remind all customers to be cautious when sending or receiving personal information, bank account information or checks through the mail. To protect yourself or your business, consider following these recommendations from the Federal Trade Commission:

  • Take outgoing mail to post office collection boxes or the post office.
  • Promptly remove mail that arrives in your mailbox. If you won’t be home for several days, request a vacation hold on your mail.
  • When you order new checks, don’t have them mailed to your home, unless you have a secure mailbox with a lock.

“Can You Hear Me?” Scam
The Better Business Bureau is warning individuals to be cautious when answering your phone. If someone asks “can you hear me?,” just hang up. By answering “yes” your voice may be recorded and used to authorize a purchase you didn’t make.

Lottery Scams
Some of our customers have also recently fallen victim to lottery scams. If you or someone you know is asked to send money to someone else in order to receive a monetary prize, that’s a red flag. Be skeptical of any offers…if it sounds too good to be true, it probably is.

Phone Calls Regarding Bad Credit
We have also had customers report receiving phone calls from an agency claiming to help customer fix bad credit history in order to obtain personal and bank account information. Please be cautious of any communication (phone call, email or website pop-up page) asking you to provide personal information. If you don’t know who is calling, ask the caller to provide more information, do your research and end the call if you are not comfortable.

Merchants Bank will never ask for your personal information unless you have previously initiated a conversation with us about your accounts or an application.

Chip Card Security
After issuing new MasterCard EMV Chip Debit Cards at the end of 2016, Merchants has seen a decrease in fraudulent debit card transactions. Our new chip debit cards provide enhanced security when paying in-store by generating a one-time use code that can only be read by a register enabled to read chip cards. The code is created from the small chip on the front of your card and is hard to counterfeit, which prevents fraud.

If you do not have a Merchants Bank Debit Card, you can request one by contacting our Electronic Banking department. Debit cards are free with all Personal and Business Checking and Savings Accounts.

Next Steps If You’ve Experienced Fraud
If you think your bank account information has been compromised or you are a victim of identity theft, contact your local Merchants Bank and ask to speak to a Customer Service Representative.