Attend our Holiday Open Houses

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Join our staff at these great events throughout December. Be sure to follow us on our Facebook page for information on these events or pictures from other events you may have missed.

11/28-12/17 Swipe Out Hunger
Vote for your local food shelf on our Facebook page to help them win a top donation of $5,000.
12/1-12/10 “10 Days of Giving” Food Drive

See how you can support local food shelves through the “10 Days of Giving” at participating Merchants Bank locations.

12/2 Caledonia Holiday Open House
10:00 a.m. – 2:00 p.m.
At Merchants Bank in Caledonia

Please join us for cookies and refreshments in our bank lobby.

12/2 Caledonia Winter Wonderland Parade
7:00 p.m.

Please join us on Main Street in Downtown Caledonia.

12/2, 12/9, 12/16, 12/23 Cottage Grove Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Cottage Grove

Please join us for cookies and refreshments in our bank lobby.

12/3 Goodview Holiday Lighted Parade
5:30 p.m.
6th Street in Goodview
12/8 Hastings Holiday Open House
11:00 a.m. – 2:00 p.m.
At Merchants Bank in Hastings

Please join us for a light lunch and refreshments in our bank lobby. You may also bring food or monetary donations for the “10 Days of Giving” Food Drive.

12/9 Lanesboro Holiday Open House
Until 3:00 p.m.
At Merchants Bank in Lanesboro

Please join us for cookies and refreshments in the bank lobby.

12/9 Rushford Holiday Open House
Until 3:00 p.m.
At Merchants Bank in Rushford

Please join us for cookies and refreshments in the bank lobby.

12/9 Spring Grove Holiday Open House
12:00 – 5:00 p.m.
At Merchants Bank in Spring Grove

Please join us for cookies and refreshments in our bank lobby. Santa will be available for pictures between 2:00 – 5:00 p.m.

12/10 Rushford Holiday Parade of Lights
7:00 p.m.

Join us for the Parade of Lights in Downtown Rushford.

12/12-12/16 Rosemount Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Rosemount

Please join us for cookies and refreshments in our bank lobby.

12/12-12/16 Winona Holiday Open House
9:00 a.m. – 4:00 p.m.
At Merchants Bank in Winona-Downtown

Please join us for cookies and refreshments in our bank lobby. Live music will be performed throughout the day by area schools. Click here for a full schedule of musical performances.

12/15-12/16 La Crescent Holiday Open House
8:30 a.m. – 4:00 p.m.
At Merchants Bank in La Crescent

Please join us for cookies, coffee and holiday spirit in our bank lobby.

12/16 Cannon Falls Holiday Open House
8:30 a.m. – 6:00 p.m.
At Merchants Bank in Cannon Falls

Please join us for live music, cookies and refreshments in our bank lobby. Click here for a full schedule of musical performances.

12/16 Eau Claire Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Eau Claire

Please join us to take a tour of our new branch expansion. We will be serving cookies and refreshments in our bank lobby. 

12/16 St. Charles holiday Open House
10:00 a.m. – 2:30 p.m.
At Merchants Bank in St. Charles

Please join us for refreshments in our bank lobby. 

12/19 Red Wing Holiday Open House
8:30 a.m. – 5:00 p.m.
At Merchants Bank in Red Wing

Please join us for live music, cookies and refreshments in our bank lobby. 

  • 11:00 a.m.-3:00 p.m. – John Anderson, Becky Clark and Shelly Schroeder
  • 3:00-4:00 p.m. – Bells of the Bluffs – BoBLiTe bell choir
12/19-12/23 Onalaska Holiday Open House
9:00 a.m. – 5:00 p.m.
At Merchants Bank in Onalaska

Please join us for cookies and refreshments in our bank lobby. 

12/19-12/23 Rochester Green Meadows Holiday Open House
8:30 a.m. – 5:00 p.m.
At Merchants Bank in Rochester – Green Meadows

Please join us for cookies and refreshments in our bank lobby.

12/19-12/23 Rochester Northwest Plaza Holiday Open House
8:30 a.m. – 5:00 p.m.
At Merchants Bank in Rochester – Northwest Plaza

Please join us for cookies and refreshments in our bank lobby. 

12/23 Hampton Holiday Open House
8:00 a.m. – 6:00 p.m.
At Merchants Bank in Hampton

Please join us for cookies and refreshments in our bank lobby. Piano music will be performed 2:00-4:00 p.m. by Elizabeth Schriever.

Debit Card Customers have been Reissued EMV Chip Cards

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All current Merchants Bank MasterCard Debit Cards have been reissued as EMV Chip MasterCard Debit Cards. Cards were mailed the last week of October and first week of November. You are encouraged to activate and use your new card(s) by the end of November. All existing (non-chip debit cards) will be deactivated as of December 1.

Why the change to chip technology? With this change, you’ll be able to take advantage of the security features of EMV chip technology, which can help prevent fraudulent transactions.

What is an EMV chip card?
The term “EMV” stands for Europay, MasterCard and Visa – the original developers of chip cards. These cards increase the security of in-person transactions by generating a one-time use code that can only be read by a register enabled to read chip cards. The code is created from the small chip on the front of your card and is hard to counterfeit, which prevents fraud.

Is paying with a chip card different from paying with my other cards?
Yes, making a payment with a chip card is slightly different than the card transactions you are used to. Instead of swiping your card at the register, you’ll simply follow these instructions:

Step 1: Insert the chip end of your card into the terminal with the chip facing up.

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Step 2: Keep the card in the terminal during the transaction and follow the prompts on the screen.

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Step 3: Take your card when prompted. It’s that easy!

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Do all stores accept EMV chip cards?
Not yet, but the trend is growing. You can still make a purchase at a store that does not yet accept chip cards by simply swiping to pay.

What happens if I swipe my EMV chip card instead of inserting it into the register?
The terminal will display a message asking you to insert your card instead.

If I don’t have a Merchants Bank Debit Card, how can I request a debit card with chip technology?
Just send us an email to let us know you’re interested. If you’d like to learn more about EMV chip technology, contact the Customer Service Representative at your local Merchants Bank.

If you are a business and would like to accept EMV cards, contact our Credit Card department.

Trust Department News: Announcing New Staff and Retirements

By Greg Evans, President/Chief Banking Officer

I am pleased to share some important news regarding the staffing in our Trust Department.

Retirement Announcements

After more than 20 years of dedication and providing excellent service, long-time trust officers Sara Brandon and Terry Hawkings, have announced their retirements. We greatly appreciate their contributions to Merchants, our clients and our community.

LovewellMonika

Monika Lovewell

Terry’s retirement was celebrated with our Trust team the week of October 10 and her last day with Merchants was Friday, October 14. Sara will continue in her current Trust Officer role until year-end. All of us at Merchants wish them well during this exciting transition and especially thank them for their dedicated years of service to their clients.

Introducing New Trust Experts

In preparing for these retirements, we have been recruiting new talent and expertise for our Trust Department. To that end, I am excited to introduce Monika Lovewell, our new Trust Department Manager, and Martin Oines, our new Trust Officer. Monika is an estate planning attorney, a Certified Trust and Financial Advisor, and former Senior Trust Officer with another firm.

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Martin Oines

Martin is a Certified Trust and Financial Advisor, a CERTIFIED FINANCIAL PLANNERpractitioner, and also has experience as a Senior Trust Administrator. Both bring considerable expertise and experience in trust administration and financial planning to Merchants. I couldn’t be more pleased about the experience and expertise we have been able to attract to our Trust team to continue serving you.

Monika and Martin look forward to continuing to provide the specialized trust services and expertise you have come to expect from our Trust team.

Greg Evans
Chief Banking Officer/President

Congratulate New and Promoted Staff

New Staff

austaderickaEricka Austad, Teller, Rushford
Ericka also currently works at Rosemount Apiaries as a Beekeeper and at Burdey’s Cafe as a Server. She is a former middle school teacher and has a five-year-old son, Lars. She enjoys kayaking, biking and hiking in the bluffs.

 

 

cayatedTed Caya, Teller, Eau Claire
Ted also works at H&R Block as a Tax Professional. He is a junior at UW-Eau Claire pursing his Business Administration degree.

 

 

 

ekbergbailey

Bailey Ekberg, Teller, Winona
Bailey previously worked at Green Mill as a Hostess. She is a sophomore at Winona State University, studying Accounting and Management Information Systems. Bailey’s favorite season is fall because the weather is so perfect. She enjoys reading and hanging out with her roommates.

 

 

faklermeghanMeghan Fakler, Teller, Winona-Goodview
Meghan previously worked at Affinity Plus as a Member Advisor and at HyVee as an Assistant Manager. She and her fiancé, Drew will be getting married in July 2017. Meghan has been a competitive bowler for 20 years.

 

 

 

feldmeierjeanneJeanne Feldmeier, Part-Time Teller, Rushford
Jeanne previously worked in banking for many years at Winona National Bank and Associated Bank and also worked as an Accounting Specialist at Semcac. She recently retired, but wanted to come back to banking part-time. Jeanne is married and has three grown children and one grandchild.

 

 

goetzingerleighLeigh Goetzinger, Customer Service Representative, Caledonia
Leigh previously worked at Merchants for two years as a Teller. She has two daughters and two sons. She also has a granddaughter and grandson that she absolutely loves spending all of her spare time with.

 

 

 

oinesmartinMartin Oines, Trust Officer, Winona-Downtown
Martin brings more than 20 years of experience in investment management and trust administration to his position, most recently as Senior Trust Administrator with Wells Fargo in Minneapolis. He is a Certified Trust and Financial Advisor and a Certified Financial Planner practitioner.

 

 

russellkelseyKelsey Russell, Lead Teller, Hastings
Kelsey previously worked at Coborn’s Liquor as the Assistant Liquor Store Manager. Kelsey and her husband have one daughter. Kelsey enjoys being outdoors walking, playing tennis and skiing. She also has a pet benny named Bun-Bun.

 

 

whalenkallyKalley Whalen, Electronic Banking Specialist, Winona-Downtown
Kally previously worked at Green Mill Restaurant as the General Manager. She is recently married and her and her husband just purchased their first home together. Kally enjoys camping and spending time with her family.

 


Promotions and Transfers

brinkkarleyKarley Brink, Retail Lending Assistant, Winona-Downtown
Karley has been with Merchants since 2011. She was previously an Electronic Banking Representative, Teller and most recently a Loan Servicing Representative in Winona.

November Events

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For more information on upcoming events, visit our Facebook page. 

11/17 Cottage Grove Open House and Ribbon Cutting
11:00 a.m. – 2:00 p.m. with Ribbon Cutting at 1:00 p.m., 
Merchants Bank-Cottage Grove

Help us celebrate the Opening of our new Cottage Grove location at 8479 East Point Douglas Road S. Light refreshments will be served. 

11/28-12/7 Swipe Out Hunger

Vote for your local food shelf on our Facebook page to help them win a top donation of $5,000. Voting opens on Monday, November 28 at 12:00 p.m.

What You Need to Know: Same Day ACH

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A new ruling by the association that governs electronic payments (NACHA) will require all financial institutions to accept and process certain transactions, called ACH (Automated Clearing House) payments, from businesses same-day. This service is also referred to as Same Day ACH.

While there are many components to Same Day ACH, let’s start with the basics.

What is Same Day ACH?
Same Day ACH is an optional payment method for businesses where payments sent “today” may be received and credited “today.” These payments:

  • Can be sent to any bank account in the United States, including personal accounts.
  • Cannot equal more than $25,000 per transaction.
  • Only include credits.

The Same Day ACH ruling was effective September 23, 2016.

How does Same Day ACH affect my business?
You may also notice Same Day ACH payments may be credited to your accounts more quickly, increasing your funds availability and cash flow opportunities. Plus, payments and payment-related information may flow more rapidly from bank to bank.

In addition to these benefits, Same Day ACH could also impact:

  • Your accounting system
  • Intra-day settlement
  • Trading partner agreements

It’s important to review and prepare these areas of your business for the upcoming Same Day ACH changes.

If your business would like more information on Same Day ACH, contact one of our Cash Management Specialists.