Meet Shelly Zimmerman, Mortgage Lender in Cannon Falls

Shelly Zimmerman, Mortgage Lender

What’s your professional background?

I’ve spent nearly my entire career in banking – almost 25 years. I’ve spent most of my career in the mortgage lending area, so I’m very familiar with mortgage loan program options.

I’m a life-long Cannon Falls resident – it’s a wonderful community. I spent about 10 years working for the school district and 12 years as an EMT with the ambulance service.  I’m a member of St. Pius V Church and serve on the finance committee.

What drew you to Merchants Bank?

What drew me to Merchants was the dedication to being a trusted advisor for their customers. The Mortgage area is full-service: from origination to underwriting to loan servicing – it’s all local and staffed with experts to streamline the process and help them make informed decisions.

What do you like best about being a mortgage lender?

I love helping people reach their goals of home-ownership as well as being a resource and guide for helping customers make informed decisions about financing their homes.

How do you approach working with your customers?

The home-buying process can be daunting, and I want to make it as easy and smooth as possible. It’s my goal to provide an exceptional experience to every home buyer or builder that steps in my office, and with our fantastic processing and underwriting teams, I’m able to focus on that.

What is your top advice for home buyers?

Ask lots of questions! It’s important to understand the decisions you’re making. Don’t worry about sounding silly, we’re experts in this industry and here to help you make sure you’re comfortable with the process.

What is the most memorable piece of advice ever given to you?

I’m a fan of the classic golden rule: treat people as you’d like to be treated. It’s tried and true.

What do you hope your customers say about you?

I hope my customers say they felt I was committed to a quality experience for them. That we evaluated all their options and they were able to make an educated decision that was best suited for their unique situation.

What do you enjoy doing in your free time?

My husband, John, and I have four children and four grandchildren so spending time with them is at the top of the list! We like to go camping with family & friends and John and I enjoy riding his motorcycle.