Get to know more about Sarah Danielson and how she approaches working with businesses every day.
When did you start your banking career?
Sarah: I started working as a Teller in 1994. At the time, I worked mostly with commercial customers and really enjoyed learning about that side of banking. When I had the chance to apply for a job in the Loan Review area, I took it. In Loan Review, I spent my time analyzing business financials and while I really enjoyed it, I missed being in front of people. Ultimately, I knew the best path would be to become a Commercial Banker so I could use all of my knowledge and interact with customers again.
What do you like most about your job?
Sarah: I enjoy being there for my customers through the ups and downs of their businesses. Owning a business isn’t always easy – I know first hand – and I can relate to what it’s like for my business customers day in and day out. I have a tremendous amount of respect for them. It’s so encouraging to see people believe in themselves and have the courage to take the next step in establishing or running their business.
Share your top business/commercial banking tip.
Sarah: The secret to success is having a full understanding of what you’re doing. You might wonder how that’s possible. Start by surrounding yourself with a team of trusted experts, like a lawyer, accountant and a banker, just to name a few.
What do you hope your customers say about working with you?
Sarah: I hope they see me as a trusted partner…someone who has knowledge to share, but also looks out for their best interests.
Can you help businesses assess which business banking options would be most beneficial? How does this process work?
Sarah: Definitely. It’s as simple as sitting down and taking the time to listen to a customer. I try to uncover their true needs and pair that with my knowledge from being in such a wide variety of banking positions helps me make the best recommendation(s).
What does community banking mean to you?
Sarah: It’s gratifying to be part of a banking team where employees are so dedicated to improving the community professionally, through their work helping businesses grow, and personally, through volunteer and service work. I believe in community and community banking.
What are some of the biggest benefits to a business to working with a Merchants Bank Commercial Banker?
Sarah: I think we’re different because our team is interested helping businesses with their entire banking experience, from loans to deposits and cash management tools. I’m not just your lender. I want to be your banker and someone who provides the best guidance about your financial picture.