Marcus Krings has been promoted to Credit Card Officer at Merchants Bank, according to Sue Hovell, Director of Retail Banking Performance.
“Marcus’s leadership in our credit card area has resulted in several improvements to Merchants’ credit card program and processes over the last year, all while keeping customer program benefits at the forefront,” said Hovell.
Krings oversees Merchants Bank’s credit card department, which includes personal and business credit card programs, card processing solutions for businesses and provides customer service for more than 17,000 credit card customers throughout the Bank’s 21 locations.
Since becoming Credit Card Manager in 2018, Krings has grown the department through rewards points and balance transfer promotions and added a rewards option for customers to pay their card balance with points. He has also ensured Merchants Bank credit cards meet the changing expectations in the payments world by connecting the card program with Apple Pay, Samsung Pay and a security alert app called SecurLOCK Equip.
“Our credit card rate and rewards make us one of the more competitive options in our footprint and I’m excited to share the benefits of responsibly managed credit with new and potential customers,” said Krings. “I also enjoy working with hundreds of commercial customers on card processing solutions, from home-based businesses to large commercial clients. It’s rewarding to customize solutions to fit their needs.”
Krings has been in banking for more than 12 years and with Merchants since 2012. He joined the Credit Card department in 2016. Marcus is from Winona and is a graduate of Winona Senior High School and Winona State University.
Merchants Bank has 21 locations, including Minnesota locations in Winona, Goodview, St. Charles, Goodview, Rochester, Caledonia, La Crescent, Spring Grove, Rushford, Lanesboro, Red Wing, Cannon Falls, Hampton as well as Twin Cities locations in Lakeville, Apple Valley, Cottage Grove, Hastings and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Merchants Bank was founded in 1875. Merchants Bank Equipment Finance, the company’s leasing arm, is based in the Twin Cities.