Get to know Annette Bleninger, one of our Cash Management Specialists. At Merchants, we offer a variety of Cash Management services to help businesses improve efficiency, security and more. Our options include tools for collection, disbursement, security and management.
When did you start your banking career?
Annette: I started almost 20 years ago as a Teller. I moved to new accounts and eventually became a Branch Manager. Then I moved to Cash Management, and I’ve been in this field for about 15 years.
What do you like most about your job?
Annette: I really like the variety and the opportunity to meet with business owners and learn about their business.
Can you help my business assess which Cash Management services make sense for us? How does this process work?
Annette: During our first meeting, I like to talk about what your business is currently doing…what works, doesn’t, and what you want to achieve. Then I come back with my recommendations of products and services that would be a good fit to help achieve your goals. I don’t work to sell all of our products and services to every client. I want to make sure I recommend only the most effective and efficient processes for your unique business.
What does community banking mean to you?
Annette: To me, it means being small enough to know each customer and take care of them, but large enough to have the products and services they need. We can provide what you need, but we aren’t the big bank that just considers you a number.
What are some of the biggest benefits to a business using Cash Management services?
Annette: I always like to discuss the top three benefits: save time, save money, and efficiency. Every business is looking to do these things, and we can help with that. There are so many different products and we can figure out which ones would be most beneficial for your business together.
What are your tips for wrapping up your fiscal year?
Annette: Use year-end as a good time to look at the users of your products, such as online banking or payment functions, and determine what updates need to be made. You can use a checklist:
- Are your users still employed with you?
- Do they all need access to that product?
- Is there anyone new that will need access?
- Are payment limits correct?
Throughout the year, keep track of which users are added, and note any questions or situations you’d like to address. One of the most important things you can do is hire trustworthy people to run things, and keep up to date with core functions and technology.
If you could snap your fingers and own your own business, what would you want it to be?
Annette: I’ve always thought it would be very interesting to be a travel agent. It may be a dying industry, but it would be so neat to know about all kinds of places.
What are some of your favorite small businesses and why do you like to shop local?
Annette: There are so many cool businesses. When my husband and I go out to eat, we like to go to local restaurants and quaint shops in the old downtown of Hastings. Another benefit of having strong community roots is having these unique places to visit!
If you are interested in finding out how your business could benefit from cash management services, contact one of our Cash Management Specialists.
Some Cash Management services may have fees that apply.