Shawn Haines promoted to Assistant Vice President/Credit Manager

Shawn Haines, Credit Manager at MBEF

 

Shawn Haines has been promoted to Assistant Vice President/Credit Manager at Merchants Bank Equipment Finance (MBEF), according to Corey Hothan, Vice President of Operations at MBEF.

“Shawn has demonstrated a positive attitude, excellent customer service skills and continues to be a valuable contributor to the MBEF team and our success,” Hothan said.

Haines has been with MBEF since 2011, serving most recently as Credit Underwriting Manager. He has over 20 years of financial analysis experience, which includes equipment leasing and floor planning.

“It’s very nice to receive the recognition,” said Haines, “Merchants really supports its team by growing and developing our employees. Plus, the fact that we’re employee owned and our stock evaluation continues to improve is a sign of a great organization.”

Haines is responsible for overseeing underwriting, reporting and maintaining credit quality at MBEF.

“The people I work with are great,” said Haines, “There are so many important pieces, and we work well as a team. We get the job done.”

Today, MBEF has 11 employees and has continued to make a significant impact to the bottom line for Merchants Financial Group, Inc. MBEF primarily provides equipment lease and loan financing options to businesses located throughout the central U.S. and also partners with other finance companies in equipment finance transactions outside its marketing footprint.  MBEF finances tangible assets over terms of 2 to 10 years on equipment with values generally ranging from $50,000 to over $10 million. MBEF serves many industries, including construction, transportation, healthcare, manufacturing, food and agriculture.

Meet Arlene Schwerzler, Mortgage Lender and Home Loan Expert

Arlene Schwerzler, Mortgage LenderGet to know Arlene Schwerzler, Mortgage Lender at Merchants Bank in Red Wing.

When did you start your banking career?

Arlene: I started banking a very long time ago. Thirty-two years. I’ve been a teller, personal loan assistant, personal banker, branch manager and mortgage lender. I started at Merchants 20 years ago, where I’ve been a mortgage lender. I’ve stayed a mortgage lender for so long because I love it. I don’t want to do anything else; it’s extremely rewarding.

What is your best banking tip?

Arlene: There are so many people involved in a real estate transaction, but the key to a successful transaction is spending time with a lender first. We’re here to help you understand all the moving parts of the process, and talk about what resources are available to you.

I am dedicated to helping customers make good decisions regarding this significant financial commitment. We’ll talk about the rewards, the risks, and where you are in relation to where you want to be. It’s important that your lender understands your unique situation.

What’s one thing your mom or dad taught you about money?

Arlene: My parents were great role models, and although it isn’t specific to money, they taught me that hard work pays off and to always do the right thing, even if it means not winning. Honesty truly is the best policy.

If you $1,875,000 what is one FUN thing you’d do with the money?

Arlene: I would most definitely take care of my kids, family and friends. If I can make someone else’s life easier or happier, that’d be the most fun I could have!

Besides money, what’s your favorite green thing?

Arlene: Plants – I love the outdoors, my garden and being outside.

Picture your dream home. What is your favorite room and why?

Arlene: It’s not really a room, but my favorite feature of a home would be gigantic windows. I love being able to see the beauty of the outdoors, even when I’m inside.

Cell Phone Porting Fraud: Check Your Phone

Shot of a businesswoman using technology at work

Fraudsters are getting names, phone numbers and other personal identifiable information of real people and transferring their phone number to a different cell phone service provider. They pose as the victim and report the phone lost to the current provider and request the number be transferred (or “ported”) to a device with a different cellular service provider. Once they do this they can find where the victim may have bank accounts, click a “forgot password” link and request a password change code be sent to the stolen phone number via text message, now directed to their device. Then they can change their account’s password and can then access and manipulate those accounts.

What to watch for:

If your phone suddenly loses service, switches to “Emergency Calls Only,” receives any alert messages or unexpected text messages in regards to authenticating an action you did not request, notify your cellular service provider and financial institution immediately.

Take action to protect yourself:

You can take action against cell phone porting (or “port-out”) fraud by contacting your cell phone service provider. Ask them about their porting/port-out security and request they ask for security verification (that you would set up) when action is requested for your account.

Lisa Franxman Named Market President for Merchants Bank in Rosemount

FranxmanLisa

Respected, relationship-focused area banker Lisa Franxman has joined the team at Merchants Bank as Market President in Rosemount, according to Twin Cities’ Regional President Lawrence Stovern.

“Lisa is well known in the Rosemount and Farmington area as an exceptional banker and someone who is committed to making the area a better place to live,” Stovern said. “We are excited to have her as part of the leadership team here in the Twin Cities as we continue to grow.”

Before joining the team at Merchants, Franxman had been with Anchor Bank since 2000. She was named President of the Farmington location in 2011. In addition to her leadership skills, Franxman is an accomplished commercial and SBA lender, with a background in credit analysis. She is focused on enhancing and building long-term business relationships. In 2015, she received the Exceptional Business Woman award from the Dakota County Tribune.

“As a community banker, Merchants shares my values for making the communities we serve better places to live, work and grow,” Franxman said. “I’m looking forward to sharing my expertise, connections and knowledge in helping the Rosemount bank meet the needs of the area.”

Franxman has a long history of community involvement. She serves on the Executive Board of Hope for Tomorrow, currently leading the Farmington chapter. She serves on the Board of Directors for the Dakota County Regional Chamber of Commerce, where she chaired the Women’s Conference committee in 2015 and 2016. She is a member of the Dakota County Sheriff’s Citizen Advisory Council. She served on the Board of Directors for the Rotary Club of Farmington and was President of the Club in 2015-2016.

Merchants Bank has 21 locations, including the southern Twin Cities metropolitan suburbs of Rosemount, Apple Valley, Cottage Grove, Hastings and Lakeville. Other Minnesota locations include Winona, St. Charles, Goodview, Rochester, Rushford, Lanesboro, Caledonia, La Crescent, Spring Grove, Cannon Falls, Red Wing and Hampton, Merchants has Wisconsin locations in Eau Claire and Onalaska. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.

Shannon Spahr Promoted to Vice President/Controller

SpahrShannon

Shannon Spahr has been promoted to Vice President/Controller at Merchants Bank, according to Sue Savat, Chief Financial Officer.

“Shannon is an extremely hard worker and strives to meet the needs of all our market locations,” Savat said. “Her dedication and knowledge deserve to be recognized.”

Spahr has been with Merchants since 2010. She has held positions in the deposit and mortgage operations departments. She continued to grow her education: she graduated from Winona State University in 2011, from Stetson University in 2012 with a Master of Accountancy and became a Certified Public Accountant (CPA) in 2015. She has been Controller at Merchants Bank since 2015.

“It is an honor to be recognized for my work,” said Spahr, “and most important to note is the hard work of our incredible team that is committed to providing outstanding service to our customers. It is the employees themselves that are the company’s finest feature, and I am fortunate to be part of this fine team.”

Merchants Bank has 21 locations, including Minnesota locations in Winona, Goodview, St. Charles, Goodview, Rochester, Caledonia, La Crescent, Spring Grove, Rushford, Lanesboro, Red Wing, Cannon Falls, Hampton as well as Twin Cities locations in Lakeville, Apple Valley, Cottage Grove, Hastings and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Merchants Bank was founded in 1875. All banks are FDIC members and equal housing lenders. Loans are subject to approval. Merchants Bank Equipment Finance, the company’s leasing arm, is based in the Twin Cities.

Dawn Stenberg Promoted to Assistant Vice President/Mortgage Lender

StenbergDawn

Dawn Stenberg has been promoted to Assistant Vice President/Mortgage Lender at Merchants Bank in Winona, according to Sue Hovell, Director of Retail Banking Performance at Merchants Bank.

“This promotion recognizes Dawn for the leader that she already is here at Merchants,” Hovell said. “She has extensive knowledge of the mortgage process and has used that expertise to provide outstanding customer service to our clients.”

Stenberg started in banking as a teller at 16 years old. She started in the mortgage industry in 2008 and has been with Merchants Bank since 2012.

“I am honored and really appreciate the ongoing support I have received from Merchants as well as my co-workers,” Stenberg said. “I truly can’t imagine working anywhere else; the culture just aligns with my beliefs and personality, and allows me to serve my customers the way I do, which is the reason we’re all here.”

Stenberg also credits the entire mortgage team at Merchants Bank: “We have a tremendous mortgage team. Our knowledgeable processors, underwriters and closers all strive to provide a great customer service experience, both during and after the loan process. It’s just who we are.”

Merchants Bank has 21 locations, including Minnesota locations in Winona, Goodview, St. Charles, Goodview, Rochester, Caledonia, La Crescent, Spring Grove, Rushford, Lanesboro, Red Wing, Cannon Falls, Hampton as well as Twin Cities locations in Lakeville, Apple Valley, Cottage Grove, Hastings and Rosemount. Merchants has Wisconsin locations in Eau Claire and Onalaska. Merchants Bank was founded in 1875. Loans are subject to approval. Merchants Bank Equipment Finance, the company’s leasing arm, is based in the Twin Cities.