Building the Relationship

Triple O Dairy and Merchants Bank staff members

Pictured (l-r) Kerry Otte, Julie Otte, Brian Hokanson of Merchants Bank, Jenny Holz of Merchants Bank, Scott Otte, Duvae Otte, and Jay Otte.

The banking relationship between Triple O Dairy and Merchants Bank started at the State Fair, where one of Jay Otte’s children and one of Brian Hokanson’s children were showing animals. The dads started talking. Then, Jay invited Brian out to the operation, where Triple O Dairy milks more than 400 cows three times a day and provides the feed for the animals on the 1,700 acre farm. Soon thereafter, Triple O Dairy was changing banks. “I feel we have a personal relationship with them,” Jay said. “We’ve had nothing but a good experience.” As Brian, a Senior Lender with Merchants, and Lead Lending Assistant Jenny Holz stood nearby, Jay said he would recommend anyone consider Merchants for their banking needs. “They do a good job and are open to helping us.”