Ben Franko Joins Merchants Bank in Eau Claire as a Mortgage Lender

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Ben Franko, Mortgage Lender

Ben Franko has joined Merchants Bank in Eau Claire as a Mortgage Lender and Assistant Vice President, according to Larry Accola, President for Merchants Bank in Eau Claire.

“We’re excited to add Ben to our team. His knowledge and passion for our community, the Chippewa Valley and mortgage lending will make the experience easy for customers as he guides them through the mortgage loan process from start to finish and helps get them into the right home,” Accola said.

Franko has been serving customers throughout the area in a number of roles over the past 13 years, including more than nine years in mortgage lending, most recently with Wells Fargo.

“I believe the most important part of banking is the relationship between a banker and customer,” Franko said. “And the best place for a customer to develop that sort of relationship is in a true community bank like Merchants, where it’s clear the Bank puts its customers’ best interests at the forefront of what it does each and every day.”

One of Merchants Bank’s strengths is that it services its loans, which means that questions are answered by a Merchants Bank employee who lives in the area. Currently, Merchants Bank services more than $2.5 billion in mortgage loans.

A graduate of the University of Wisconsin-Eau Claire, Franko has been involved in the community and currently serves as President for the Community Table Board of Directors. Franko and his wife, Sonja, have a son, George, and a daughter, Madeline.

Merchants Bank has 21 locations, including its location in Eau Claire and another Wisconsin location in Onalaska. Minnesota locations include Winona, St. Charles, Caledonia, Spring Grove, Rochester, Rushford, Lanesboro, La Crescent, Cannon Falls, Red Wing, Hampton, and the southern Twin Cities metropolitan suburbs of Apple Valley, Cottage Grove, Hastings, Lakeville and Rosemount. All banks are FDIC members and equal housing lenders. Loans are subject to approval. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.

Chris Thrune Joins Merchants Bank in Cottage Grove as a Mortgage Lender

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Chris Thrune has joined Merchants Bank in Cottage Grove as a Mortgage Lender and Customer Service Representative, according to Randy Bachman, Branch Manager and Personal Banking Officer for Merchants Bank in Cottage Grove.

“We’re excited to have Chris with us in Cottage Grove. He has a great deal of experience with the Merchants Bank organization,” Bachman said. “He loves working with customers, and it shows in everything he does.”

Before joining the team in Cottage Grove, Thrune spent three years working for Merchants as a Teller and another year as an Electronic Banking Specialist, helping customers with a variety of needs, including Online and Mobile Banking questions. He said he’s looking forward to working with customers in his new roles, especially as a mortgage lender.

“Buying a new home is exciting, and every customer has different needs,” Thrune said. “What I enjoy most about mortgage lending is using my knowledge to satisfy those needs and help make the loan process easy for my customers from start to finish.”

Thrune, who has a Finance degree from Winona State University, encourages mortgage customers to get a head start on others looking for homes in this competitive housing market.

“My top advice for home buyers is to get pre-approved before starting home shopping,” Thrune said. “This will give you a good sense of your budget and put you in a strong position when it’s time to make an offer.”

Merchants Bank has 21 locations, including its location in Cottage Grove and other southern Twin Cities metropolitan suburbs of Apple Valley, Hastings, Lakeville and Rosemount.  Other Minnesota locations include Winona, St. Charles, Caledonia, Spring Grove, Rochester, Rushford, Lanesboro, La Crescent, Cannon Falls, Red Wing and Hampton. Wisconsin locations are in Eau Claire and Onalaska. All banks are FDIC members and equal housing lenders. Loans are subject to approval. Twin Cities-based Merchants Bank Equipment Finance is also a division of Merchants Bank, N.A.