Teller Administrator Tirzah Warren has been promoted to a Bank officer, according to Sue Hovell, Merchants Bank’s Director of Retail Banking Performance.
Warren took over Teller Administrator duties last summer and since that time has been supervising the Winona teller team at the Winona downtown, drive-up, Goodview and Lakeside locations.
“The promotion recognizes Tirzah’s contribution to the overall strategies of the Bank and success in leading her team to achieve or exceed key performance measures,” Hovell said.
Warren has been with the Merchants organization since 1999, when she started as a teller in Goodview. She was later promoted to Lead Teller in Goodview and served in that position for 10 years. She moved to the Lakeside location and was Lead Teller there for three years. At the beginning of 2016 she was named Assistant Teller Administrator until her promotion to Teller Administrator. She said she is focused on service.
“I come to work every day with a ‘servant leadership’mentality. I am here to serve my customers, to serve my tellers and to serve the Bank. I have spent all 18 of my years at Merchants in the teller department because I care deeply about how our customers are served and about the tellers,” Warren said. “I am excited about the growth I know this teller department can achieve!”