Previous Login Box (Before 1/12/2016)
New Login Box (After 1/12/2016)
What’s changing? After clicking on the Online Banking Login button featured on the home page of our website, you will be redirected to a Secure Online Banking login screen where you will enter both your Login ID and Password on the same screen, rather than having to enter them on separate screens. For your protection, if we do not recognize your Login ID, Password, or the device you are logging in from, you will continue to be presented with your personal challenge questions to verify your identity, just as you always have been. Your security is always our top priority.
This is a temporary change. We are in the process of redesigning our website and will be launching our new website in the first quarter of 2016. For your convenience, as part of our new site design you will be able to enter your Login ID and Password directly from the home page of our new website.
If you use Internet Explorer and the login box appears to be cut off, you can solve the problem by clearing your cache. Follow these instructions how to clear your cache in Internet Explorer.
We thank you for your patience as we make this temporary, but necessary change. Your information security is always our top priority. If you have any questions, please contact Merchants Bank Electronic Banking Customer Support at 866-496-0522.