3 Key Features of the New Merchants Bank Website

In the first quarter of this year, we’ll be launching the new and improved merchantsbank.com. Thanks to your feedback we’ve made a number of improvements including easier navigation, a cleaner and clutter-free look and much more. Here are three important changes:

1. Menu Navigation
To access any page on the Merchants Bank website, you’ll click (from a desktop or laptop computer) or press (from a mobile device) on the menu button, located at the top right of the new homepage.

Once clicked, the menu will expand to show topics.
Click the green plus button next to a specific topic, such as Personal, to see pages for personal customers.

Click on a sub-topic, such as Bank, to see pages for personal banking services.

To access a page, click on the page name.

2. Online Banking Login Box

To sign in to your Online Banking account, use the gold box in the middle of the home page.

Simply type your username and password in the appropriate boxes and click the Login button.

3. Find a Branch or ATM

To find the nearest Merchants Bank location, phone number or ATM, follow the directions above to find the Menu and then select Find a Branch or ATM from the top of the menu.

Our branch and ATM locater will now allow you to search for a location by zip code. In addition, locations will automatically load based on your current location.

Watch our website for more tips and updates on the new merchantsbank.com, coming in the very near future.

Come See Us at These Home and Garden Shows


Stop by and see us at the Merchants Bank booth at the following Home and Garden Shows this Spring.

3/5-3/6 Winona Better Living Home and Builder Show
At Winona Senior High School

Show Hours
Saturday, March 5: 10:00 a.m. – 4:30 p.m.
Sunday, March 6: 11:00 a.m. – 1: 00 p.m.

3/12 Landscape, Home Expo and Consumer Showcase
At Lakeville North High School
9:00 a.m. – 3:00 p.m.
3/15-3/16 Agri-News Farm Show
At the Olmsted County Fair Grounds
Graham Areas 1 & 2
Show Hours
Wednesday, March 15: 9:00 a.m. – 8:00 p.m.
Thursday, March 16: 9:00 a.m. – 4: 00 p.m.
4/7 Builders Association of the Twin Cities Builders and Remodelers Show
At the Minneapolis Convention Center Hall E
2:00 – 8:00 p.m.
4/16 Cottage Grove Area Chamber Business Showcase
At the Cottage Grove Ice Arena
10:00 a.m. – 2:00 p.m.

Loans are subject to approval.

Change to Online Banking Login Screen on Merchants Bank Website

Click here to login to your Merchants Bank Online Banking Account.

Previous Login Box (Before 1/12/2016)

Online Banking Login Box Before 1/12/2016

New Login Box (After 1/12/2016)

Login Box AFTER 1/12/2016

What’s changing? After clicking on the Online Banking Login button featured on the home page of our website, you will be redirected to a Secure Online Banking login screen where you will enter both your Login ID and Password on the same screen, rather than having to enter them on separate screens. For your protection, if we do not recognize your Login ID, Password, or the device you are logging in from, you will continue to be presented with your personal challenge questions to verify your identity, just as you always have been. Your security is always our top priority.

This is a temporary change. We are in the process of redesigning our website and will be launching our new website in the first quarter of 2016. For your convenience, as part of our new site design you will be able to enter your Login ID and Password directly from the home page of our new website.

If you use Internet Explorer and the login box appears to be cut off, you can solve the problem by clearing your cache. Follow these instructions how to clear your cache in Internet Explorer.

We thank you for your patience as we make this temporary, but necessary change. Your information security is always our top priority. If you have any questions, please contact Merchants Bank Electronic Banking Customer Support at 866-496-0522.

Merchants Capital Resources, Inc. Changes Name to Merchants Bank Equipment Finance


Bradley Brolsma, President

Merchants Capital Resources, Inc. has changed its name to Merchants Bank Equipment Finance as of January 1, according to President Bradley R. Brolsma.

“Our new name better describes what we do best, and that is financing the equipment needs of our customers,” Brolsma said of the company, founded in 1988.

Merchants Bank Equipment Finance primarily provides equipment financing options to businesses located throughout the central U.S. and also partners with other finance companies in equipment finance transactions outside of their marketing footprint.  The company finances tangible assets over terms of 2 to 10 years, on equipment with values generally ranging from $50,000 to over $10 million.

Merchants Bank Equipment Finance tailors equipment financing options to best meet the needs of its customers across many industries, including construction, transportation, healthcare, manufacturing and food and agriculture. Brolsma pointed out the name change will not change the positive experience of current and prospective customers.

“Our same knowledgeable staff will be ready to help current and new customers with their equipment financing needs,” Brolsma said. “We’re looking forward to this next chapter in our growth.”

The name change also more closely aligns Merchants Bank Equipment Finance with the brand of its parent company, Merchants Bank, N.A., which is a business banking leader in southeastern Minnesota and west-central Wisconsin. Merchants Bank Equipment Finance will now operate as a division of the Merchants Bank parent organization, as opposed to a wholly owned subsidiary.

Merchants Bank was founded in 1875 in Winona, Minnesota, where it remains headquartered. Merchants Bank is a member FDIC and equal housing lender. Financing is subject to approval.

Prevent Fraudulent Charges to Your Business

Merchants Bank's Positive Pay

The 2015 True Cost of Fraud survey by Lexus Nexus estimates that every $100 of fraud actually costs businesses $223.* So how can you prevent fraud from costing your business its reputation and money? Use a service like Merchants Bank’s Positive Pay to detect fraud on a daily basis.

What is Positive Pay?
Positive Pay is a service that helps you detect fraudulent checks that are presented on your account. Only checks that match a pre-approved list, which you provide to the bank, are automatically paid. All other checks presented for payment must receive authorization or may be rejected by you.

How does it work?
Each day, you provide the bank with an electronic inventory of the checks you have issued. When the checks presented on your account each day are processed, Positive Pay matches your account number, check number and dollar amount of each check presented for payment against a list of checks previously authorized and issued by your business. All three components of the check must match exactly. When a check is reviewed that isn’t a match in the file, it becomes an “exception item”. The business reviews the image and can instruct the bank to pay or return the check.

Why should my business use it?
With Positive Pay, you can essentially eliminate the possibility of fraudulent checks being posted to your business account. Plus, in addition to the money you’ll save by preventing fraud, there is no need to purchase additional equipment to use Positive Pay.

How can I start using Positive Pay?
Contact one of our Cash Management specialists today.


Welcome to New Staff

KunshierHaleyHaley Kunshier has joined Merchants Bank as a Teller in Hastings. Haley is currently attending Inver Hills Community College for an Associate’s Degree in Arts with an emphasis in Biology. Her hobbies include fishing, hunting, playing guitar and hanging out with her friends and family. She also enjoys photography and traveling.



MidtlienAbbyAbby Midtlien has joined Merchants Bank as a Teller in Onalaska. Abby previously worked at Festival Foods and Five Star Telecom. She is a Junior at UW-La Crosse where she is studying Accounting. Outside of school, she enjoys being active, running and playing sports. During the summer, Abby spends most of her time on the river with friends and family. She is also an aunt to two boys and two girls and spends a lot of time with them.


PalubickiCindyCindy Palubicki has joined Merchants Bank as a Teller in Winona. Cindy previously worked at Kwik Trip for 18 years and before that worked at Merchants Bank in Customer Service. Cindy and her husband, Duane, live in Goodview and have 5 daughters, Keelyn, Morgan, Alecia, Aubrey and Addysen. They love to play fast pitch softball and basketball as a family.

Tax Scammers Target Might Target You: Here’s What to Do

Tax Scam Awareness

It’s that time of year — tax time. It’s also a great time to get up to speed on tax-related scams. Here are two ways tax scammers might target you and what you can do about it:

Tax Identity Theft
This kind of identity theft happens when someone files a fake tax return using your personal information — like your Social Security number — to get a tax refund. Tax identity theft also happens when someone uses your Social Security number to get a job. You find out about it when you get a letter from the IRS saying:

  • More than one tax return was filed in your name, or
  • IRS records show wages from an employer you don’t know

If you get a letter like this, contact the IRS Identity Protection Specialized Unit at 800-908-4490. You can find more about tax identity theft at ftc.gov/taxidtheft and irs.gov/identitytheft.

IRS Imposter Scams
This time scammers aren’t pretending to be you — they’re posing as the IRS. They call you up saying you owe taxes, and threaten to arrest you if you don’t pay right away. They might know all or part of your Social Security number, and they can rig caller ID to make it look like the call is coming from Washington, DC – when it could be coming from anywhere. Leaving you no time to think, they tell you to put the money on a prepaid debit card and tell them the card number right away.

The real IRS won’t ask you to pay with prepaid debit cards or wire transfers, and won’t ask for a credit card number over the phone. When the IRS contacts people about unpaid taxes, they usually do it by mail. You can report IRS imposter scams to the Treasury Inspector General for Tax Administration (TIGTA) online or at 800-366-4484, and to the FTC at ftc.gov/complaint.

Visit IdentityTheft.gov
IdentityTheft.gov is the federal government’s one-stop resource to help you report and recover from identity theft. You can report identity theft, get step-by-step advice, sample letters, and your FTC Identity Theft Affidavit. These resources will help you fix problems caused by the identity theft.