Traci Stier has been promoted to Item Processing Officer at Merchants Bank, according to Kerri Bronk, Vice President and Senior Operations Officer.
“Traci has shown leadership, especially in our most recent bank conversions following acquisitions,” Bronk said. “Traci and her team work with many departments in the Bank and have a daily impact on helping our customers because of the number of checks that process through their area.”
Stier manages all the aspects of Merchants Bank’s ability to accept checks and remote deposit capture files, including setup, testing and the coordination of all the pieces that allow Merchants Bank to accept payments. Stier has been with the Merchants organization for the past 15 years and noted that changes in technology, especially over the past few years, provide for faster responses for customers in processing their items.
“I enjoy and welcome the opportunities I have to assist any customers – both internal and external, to build relationships with people and earn their trust because they know I will take care of their needs,” Stier said.