Business Online Banking Tutorial

Merchants Bank Business Online Banking

Merchants Online Business Banking allows you free and easy access to your business’s bank account information and cash management tools 24/7. Use Business Online Banking to manage your corporate cash and make it work harder for you. What can you do in Business Online Banking and how does it work? Here’s an overview:

Users – You control who in your company has access to your online accounts. Changes to secondary user access (including adding or removing users) can be any time you desire under the Administration area of the Business Applications section. In addition, you can define account access and transaction limits per user.

Accounts – See an overview of your account balances immediately upon logging in. In addition, in the Accounts section of Online Banking you can:

  • View account history
  • View and/or print check images
  • Export transaction history
  • Search for specific transactions

Business Applications – Provides access to the following Cash Management and Administration functions:

  • Online bill pay
  • ACH payments and receipts*
  • Wire transfers*
  • Collect funds*
  • Authorize transactions
  • Payroll*
  • Funds transfers

Other Services – Provides access to additional services, giving you the ability to:

  • Change your business address.
  • Print a direct deposit enrollment form.
  • Submit a stop payment.*
  • Create an alert to notify the administrator for the company’s Online Banking account for number situations. Example include, when:
    • A business user’s passwords or profiles are updated
    • An account goes above or below a certain balance
    • A transaction over a certain amount goes through an account

Preferences – Make changes to your password, account nicknames, order of accounts and more.

Interested in learning more? Try our demo for Merchants Bank Business Online Banking. To enroll in Business Online Banking, visit our website or call our Electronic Banking department at (866) 496-0522.

*Fees may apply.

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Pay Your Bills Online and Enter for a Chance to Win $1,000

Pay your bills online for a chance to win $1,000

During July, make an online bill payment and be entered to win $1,000. To get started, sign up or login to your Online Banking account to pay your bills today. Through Merchants Online Banking Bill Pay you can:

  • Set up individual and business payees easily and quickly.
  • Simply and securely track and manage your finances all in one place through your Online Banking account.
  • View and schedule your online bill payments in advance or on a recurring schedule for added convenience.
  • Set up payment reminders to help keep track of when your payments are due.

Make an online bill payment to enter to win. Every bill payment qualifies as an entry to win. The more bills you pay online, the more chances you have to win.

Get started:

No purchase necessary. Void where prohibited. For complete rules and additional important information visit http://touchpoint-marketing.net/2015-sweeps-terms-and-conditions/.

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Meet Nikki Kemp, Fraud Specialist at Merchants Bank

Meet Nikki Kemp, Fraud Specialist at Merchants, pictured with her husband Ben at the top of Pike's Peak.

Meet Nikki Kemp, Fraud Specialist at Merchants, pictured with her husband Ben at the top of Pike’s Peak.

When did you start your banking career?

Nikki: I started at a much smaller bank in 2011 as a Customer Service Representative. When I first came to Merchants, I worked in the Electronic Banking department and since that time have become our Fraud Specialist.

What is your top fraud prevention tip?

Nikki: It’s difficult to pick one because there are so many tips to preventing fraud. I would say my first tip is to be conscious of where you are using your debit card – physical stores and online. Do you know and trust the company you are purchasing from? It’s important to stick with places you know. If a company or person calls asking you for your card information, be extremely cautious. Keep in mind that the Bank will never ask for your personal information unless you have previously initiated a conversation with us about your accounts or a loan application.

I would also recommend reviewing your bank statements or Online Banking records regularly. Set aside time to review purchases and if you notice something suspicious, call the Bank and talk to your Customer Service Representative or Electronic Banking immediately. If your account goes unchecked, fraud can go undetected for months or even years.

What’s one thing your mom or dad taught you about money?

Nikki: They taught me to be cautious with credit cards. It’s easy to get in over your head if you’re not careful. My husband and I regularly review upcoming expenses and discuss when we should pay with our credit cards versus our debit card. Once our plan is set, we stick to it.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Nikki: My husband. He has always wanted to go to New York City and I think he would like to enjoy the experience.

Besides money, what’s your favorite green thing?

Nikki: My garden – It’s my hobby outside of work. My family always had a garden when I was growing up and now I have one that’s 14×14 feet in my backyard (I know, because I had to dig out the sod myself!). We grow most of your standard vegetables, like tomatoes, onions and peppers. I also have pots for plants that spread, like strawberries.

For more information on our electronic banking options, visit our website.

Pay Your Bills Online and Enter for a Chance to Win $1,000

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During February and March, make three online bill payments and be entered to win $1,000. To get started, sign up or login to your Online Banking account to pay your bills today. Through Merchants Online Banking Bill Pay you can:

  • Set up individual and business payees easily and quickly.
  • Simply and securely track and manage your finances all in one place through your Online Banking account.
  • View and schedule your online bill payments in advance or on a recurring schedule for added convenience.
  • Set up payment reminders to help keep track of when your payments are due.

Make three bill payments to enter to win. Then, every bill payment after three qualifies as an entry to win. The more bills you pay online, the more chances you have to win.

Get started:

No purchase necessary. Void where prohibited. Click here for complete rules and additional important information.

Important Changes to Your Online Banking Account

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Merchants will be upgrading our Online Banking service on March 1, 2015 and we want you to be aware of a few key of changes and enhancements:

  • Your Online Banking home page will have increased functionality, such as making transfers between accounts or viewing recent transaction history.
  • You will have the ability for more customization through alerts and preference settings.
  • The location of the Logout button will move from the green menu to a smaller menu on the right side of the page. Please take note of this to ensure you securely sign out of your Online Banking account in the future.

More specifics regarding the Online Banking upgrade can be found on our website.

If you have questions regarding Online Banking, please contact our Electronic Banking department at 800-944-6285. Click here to enroll in Online Banking now.

 

Meet Tayler Swanson, Electronic Banking Representative at Merchants Bank

Tayler Swanson, Electronic Banking Representative at Merchants, on a trip to Alaska last summer.

Tayler Swanson, Electronic Banking Representative at Merchants, on a trip to Alaska last summer.

How long have you been with Merchants?

Tayler: I’ve worked in the Electronic Banking department at Merchants for two years. I enjoy working with customers and helping them solve a problem. It’s a great feeling when things “click” and they value my help.

What is your top electronic banking tip?

Tayler: Always double check everything. Simple accuracy can be the problem half of the time when typing in your password or PIN.

What’s one thing your mom or dad taught you about money?

Tayler: Whenever you have something you want to buy, wait and see. I’m actually giving that same advice to my younger brother right now, who is considering making a large purchase.

If you won the Powerball (currently estimated at $50 million) what’s the first thing you would buy?

Tayler: I would buy back my childhood home. I grew up out in the country in Faribault and my parents sold our house shortly after I left for college at Winona State.

Besides money, what’s your favorite green thing?

Tayler: I like exploring the outdoors. I actually got to visit Alaska this past summer with my girlfriend, which was amazing. We went mountain climbing, visited Lake Eklutna and went on an eight hour whale watching cruse. We saw seals, puffins, dolphins, sea otters, humpback whales, fin whales and a massive glacier.

For more information on our electronic banking options (including Online and Mobile Banking), visit our website.

Meet Lucas Stangl, Electronic Banking Representative at Merchants Bank

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

Lucas Stangl, Electronic Banking Representative at Merchants, with his two children in Disneyland.

When did you start your banking career?

Lucas: I started at Wells Fargo in 2011 as a Teller and then became a Teller Manager. When I came to Merchants, I knew I wanted to work for a bank I believed in and one that is there for the community. Electronic Banking is a great fit for me because I like helping our customers solve problems. Plus, there’s a lot of variety with my job, which I really enjoy.

What is your top electronic banking tip?

Lucas: There are a couple of things that can make using Online Banking easier for our customers.

First, when you’re reviewing your accounts online, make sure check the available balance and not the current balance. The available balance is what you actually have available to spend. Sometimes the difference can be confusing, so make sure you’re looking at the right balance before you make a purchase.

When completing online transfers, review the details of the transfer and click the confirm button. If you don’t click confirm, the transfer won’t go through.

What’s one thing your mom or dad taught you about money?

Lucas: Don’t impulse buy. Wait a few days and if you still want that particular item, then go buy it.

If you could ring the bell at the New York Stock Exchange with anyone, who would it be and why?

Lucas: My kids. Hazen is nine and Ada is six. My wife and I try to teach the importance of experiences and I think that would be a very memorable experience for them.

Besides money, what’s your favorite green thing?

Lucas: Any golf course. I started golfing when I was five years old and actually worked at a golf course in Pennsylvania for ten years – it was really fun.

For more information on our electronic banking options, visit our website.