Merchants Bank Mortgage Lender Arlene Schwerzler has been recognized in the July issue of “Independent Banker” magazine as an outstanding community banker.
The magazine, a publication of the Independent Community Bankers of America (ICBA), recognized six community bankers from around the country.
“It’s important to me to work with my customers from the beginning of the process to the end, so they understand the advantages of being smart borrowers. I take pride in educating my customers. I want them to understand why good credit is important and how mortgage pre-approval can benefit them, among other things,” Schwerzler said. “The recognition in the magazine is nice, but it’s really just a bonus for doing what I really like to do.”
Schwerzler is the top mortgage producer for the Merchants organization in total number of loans, with more than 1,025 in the past three years. Schwerzler has been with Merchants for more than 17 years and has consistently been a top producer.
“Arlene is so good at what she does because she understands and can communicate the technical side of a mortgage and also helps people through the emotional side of the process,” said Sue Hovell, Schwerzler’s supervisor and a Senior Vice President at Merchants. “The real testament to her commitment to helping her customers is that most of her business comes from referrals.”